[Hiring] Commercial Account Executive - Key Accounts @GitLab

Role Description

Commercial Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 4000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Mid-Market AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.

What you’ll do:

• Account Executive, Commercial Key Accounts (AE) will report to an Area Sales Manager.
• Support GitLab for our Commercial Named Accounts prospects (roughly 15 accounts).
• Contribute to root cause analyses on wins/losses.
• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
• Take ownership of your book of business:
• Document the buying criteria.
• Document the buying process.
• Document next steps and owners.
• Ensure pipeline accuracy based on evidence and not hope.
• Contribute to documenting improvements in our sales handbook.
• Provide account leadership and direction in the pre- and post-sales process.
• Be the voice of the customer by contributing product ideas to our public issue tracker.

Qualifications

• A true desire to see customers benefit from the investment they make with you.
• Demonstrated progressive experience with Software sales.
• Interest in GitLab, and open source software.
• Ability to leverage established relationships and proven sales techniques for success.
• Effective communicator, strong interpersonal skills.
• Motivated, driven and results oriented.
• Excellent negotiation, presentation and closing skills.
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management.
• You share our values, and work in accordance with those values.
• Ability to travel if needed and comply with the company’s travel policy.

Benefits

• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave.
• Home office support.