Role Description
This role has been designated as โRemote/Teleworkerโ, which means you will primarily work from home.
Serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a clientโs key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company.
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Specializes in a value or volume specialty (computers, servers, storage, services, printers) with focus on growing the base business, complex solutions, and new business opportunities.
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Accounts may be managed remotely.
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Supported primarily by presales and inside sales resources.
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Focus on selling to customers, typically through work that occurs outside HPE offices.
Responsibilities
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Develops account plans and long-term sales pipeline to increase the company's market share.
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Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions.
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Works with management to develop future business plans; independently determines methods for achieving plans.
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Extensive time spent working with and leveraging a diverse set of external partners.
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Builds strong professional relationships with key IT and business executives, including C level Executives.
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Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.
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Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports.
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Advocates for client needs in negotiating solution sales and troubleshooting delivery issues.
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Develops business plan in conjunction with the customer.
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Analyzes client industry and competitive research and information to facilitate rich client dialogue.
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Actively manages the account to protect and grow the company's business; coordinates all account forecasts, planning and reporting.
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Directs and coordinates all activity on account(s).
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Focuses on generating new business and builds, monitors and manages sales pipeline activity.
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Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.
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Enters all opportunities in pipeline tool and updates them weekly.
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Builds a list of customers willing to be a reference in person or print.
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Ability to implement margin recovery activities/strategies.
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Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
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Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect).
Qualifications
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University or Bachelor's degree; Advanced degree or MBA preferred.
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Prior selling experience includes multiple, diverse set of selling responsibilities.
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Viewed as expert in given field by company and customer; is a mentor of selling strategy, including designing strategy.
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Typically 12+ years of experience as referenced above.
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5 years commercial account management experience.
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Highly experienced in product specialty (computers, printers, servers, storage).
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Experience in related industry.
Knowledge and Skills
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Knows how to motivate partners to sell our solutions.
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Have excellent time management skills and presentation skills.
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Strong high-level customer management relationship building, especially working with executives in lines of business, and sometimes board level.
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High level of negotiation skills at high level customer management.
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Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals.
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Extensive partner organization intelligence and ability to work closely with multiple partners, to engage the client in business solutions.
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Uses financial-selling techniques with the client and company internal to position value and advance sales motions.
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Expertise in managing end-to-end sales processes in complex, large deals.
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Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions.
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Strong knowledge of the company's breadth of solutions and engages specialist resources as needed.
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Ability to understand the customer's business issues and translate to the company's solutions.
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Ability to prioritize and drive strategic sales activity on a complex, large deal basis.
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Excels in competitive selling skills.
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Sell across platform and specialty.
Benefits
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Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
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Personal & Professional Development: Specific programs catered to helping you reach any career goals you have.
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Unconditional Inclusion: Celebrating individual uniqueness and valuing varied backgrounds.