[Hiring] Cloud Account Executive @Salesforce

Role Description

At Salesforce, we're seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships while applying innovative technology to redefine customer engagement.

Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high-impact customer interactions.

As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results!

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
• Collaborate and work closely with the Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers.
• Use your extensive knowledge of Salesforce, particularly Agentforce, to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture.
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale.
• Source and qualify Agentforce opportunities that fit our ideal customer profile.
• Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
• Conduct in-depth discovery sessions to assess clients’ sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution.
• Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners.
• Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process.
• Highlight how our solutions align seamlessly with clients' long-term strategic objectives.
• Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers.

Qualifications

• 5-10+ years of experience in enterprise and commercial B2B sales within the context of highly technical sales.
• Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, API connection, etc.
• Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e., Sales, Services, Marketing, Data Cloud).
• Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients' needs to Salesforce's platform and Agentforce capabilities.
• Strong technical selling skills including the ability to explain AI models and solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes.
• A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
• Outstanding communication and negotiation skills honed through your experience.
• A Bachelor's degree or equivalent experience with extensive background in technology sales.

Requirements

• Salesforce platform knowledge (Sales Cloud, Service Cloud, Data foundations, Marketing Clouds, Commerce Cloud, Platform & Security, etc.).
• AI Agent knowledge and experience.
• Hyper Scalar Cloud knowledge and experience (especially data layer).
• LLM Vendor knowledge and experience.
• Solution Selling capability (Not Product Selling).
• Logical thinking and strategic planning skills.
• Japanese (business) or English (business) language skills.

Characteristics

• This role requires an outstanding blend of technical depth, sales competence, and the ability to articulate complex AI-driven solutions to a mix of customers.
• Results motivated: you show your ability to exceed sales goals.
• Business-focused outlook: Skillfully translates technical solutions into palpable business value.
• A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
• A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience.
• Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners.
• Creativity: Agile, roll-up-your-sleeves demeanor. Progress over perfection.

Benefits

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.