[Hiring] Client Account Manager - GPO Relations @Call 4 Health

Role Description

Call 4 Health is seeking an experienced and proactive Account Manager, GPO Account to support and grow one of our key client relationships within the Group Purchasing Organization (GPO) space. This role will focus on managing the day-to-day relationship for one primary GPO account while helping expand visibility and opportunities across the account’s broader member network.

This is not a traditional cold sales role. Instead, this individual will be responsible for:

• Navigating the account structure and building relationships.
• Opening doors to additional opportunities within the existing account network.
• Developing presentations and outreach materials.
• Supporting email campaign efforts.
• Maintaining account activity in HubSpot.
• Keeping the account organized and moving forward.

The ideal candidate will understand healthcare services and be able to speak to Call 4 Health’s remote medical call center solutions with confidence. This person should be self-directed, organized, proactive, resourceful, and able to work with minimal hand-holding while managing multiple priorities and communicating effectively across internal and external teams.

Qualifications

• 3–5+ years of experience in account management, client relationship management, business development support, or a similar client-facing role.
• Experience in healthcare, healthcare services, patient access, call center operations, or outsourced services strongly preferred.
• Strong organizational skills with the ability to manage multiple projects, contacts, and follow-up items at once.
• Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with Microsoft Teams and other standard business systems and software used in a professional environment.
• Ability to work independently, take initiative, and operate effectively without significant hand-holding.
• Strong written and verbal communication skills.
• Experience creating presentations, client-facing materials, and professional email communications.
• Experience using CRM systems, preferably HubSpot.
• Ability to think strategically within an assigned account while also handling day-to-day execution and follow-through.
• Strong problem-solving skills and a proactive, solutions-oriented mindset.
• Familiarity with AI-powered tools and a willingness to learn and adapt to emerging technologies that support efficiency, communication, reporting, and overall business operations.

Requirements

• Experience supporting one large account with multiple locations, divisions, or member accounts preferred.
• Familiarity with healthcare contact center, remote workforce, patient access, nurse triage, or healthcare communication services.
• Experience coordinating outreach or account-based campaigns within an existing client relationship.
• Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, or a related field preferred.

Benefits

• A high-impact role supporting one of Call 4 Health’s important client relationships.
• A fully remote work environment with flexibility and autonomy.
• Opportunity to work closely with leadership and cross-functional teams.
• Professional growth within a healthcare-focused organization.
• Comprehensive benefits package including health, dental, vision, PTO, and more.