[Hiring] Chief Revenue Officer @Caiz

Role Description

As the Chief Revenue Officer (CRO) at Caiz, you will be responsible for overseeing all revenue-generating functions across the organization, including sales, marketing, customer acquisition, and retention. The CRO will create and lead a scalable revenue model and ensure consistent growth through a data-driven approach while staying true to Caiz's ethical and Shariah-compliant values.

Responsibilities

• End-to-End Revenue Ownership: Oversee all functions tied to revenue generation, including pricing, sales, customer success, digital acquisition, and retention strategies.
• Sales Team Expansion & Enablement: Recruit, train, and scale high-performance sales teams across different customer segments (institutional, enterprise, retail).
• Growth Marketing & Digital Strategy: Own performance marketing, user funnel optimization, lead generation, and digital campaigns across all platforms.
• Customer Journey Optimization: Map the entire customer lifecycle and improve touchpoints to drive loyalty and long-term customer value.
• Revenue Forecasting & Reporting: Build accurate, actionable revenue forecasts and dashboards for real-time executive decision-making.
• Pricing & Packaging: Design, test, and optimize pricing strategies and revenue models for blockchain-based products and services.
• Cross-Functional Revenue Alignment: Work closely with Product, Finance, Operations, and Compliance to ensure alignment of revenue goals with product capabilities and market conditions.
• Churn Reduction & LTV Growth: Lead initiatives aimed at reducing churn, improving upsells, and increasing customer lifetime value (LTV).
• CRM and Tooling Management: Ensure the right tools (e.g., Salesforce, HubSpot) and data infrastructure are in place for scalable revenue operations.
• Tokenomics & Digital Asset Monetization: Collaborate with blockchain and token strategy teams to monetize digital assets ethically and effectively.

Qualifications

• Bachelor’s or Master’s degree in Business, Finance, Marketing, or a related field.
• MBA or executive-level training is an added advantage.
• 10+ years in revenue or growth leadership roles, ideally in crypto, SaaS, fintech, or tech startups.
• Strong track record of growing revenue, building scalable systems, and managing performance-driven teams.
• Experience in digital customer acquisition and data analytics.

Skills & Competencies

• Strong analytical mindset with a deep understanding of revenue models and KPIs.
• Expertise in CRM platforms, performance marketing, and digital sales strategies.
• Excellent leadership, decision-making, and communication skills.
• Ability to work cross-functionally and adapt quickly in a dynamic, tech-driven environment.
• Knowledge or experience with ethical or Shariah-compliant products is a plus.

Language

• Excellent spoken English (native or near-native level).

Benefits

• Competitive Financial Compensation: We offer financial benefits that reflect the value of your work and dedication.
• Work Flexibility: Enjoy the flexibility to work from home, the office, or even abroad.
• Annual Holidays: Generous paid time off to help you maintain a healthy work-life balance.
• Relocation Assistance: We provide relocation support for employees moving to new locations.
• Professional Development: Opportunities for training, certifications, and career growth.
• Employee Recognition: Programs to celebrate and reward your achievements and contributions.
• Inclusive & Collaborative Culture: A supportive and diverse work environment where your voice matters.
• Diversity, Equality, and Inclusion: We are committed to fostering a workplace that values diversity and promotes equality and inclusion for all employees.