[Hiring] Charter Sales Executive @Pavago

Role Description

We’re hiring a polished, relationship-driven Charter Sales Executive to convert qualified inbound opportunities into booked private jet charters and long-term client relationships.

You’ll support a leading private aviation company serving high-net-worth individuals, executives, entrepreneurs, and discerning travelers worldwide. This is a high-touch sales role where responsiveness, trust, discretion, and exceptional service directly impact revenue. You’ll manage the client journey from initial inquiry through booking and post-flight follow-up while working closely with operations to deliver a seamless experience.

What You’ll Own

• Charter Sales & Closing
  • Manage qualified inbound charter inquiries
  • Understand each client’s:
    • Travel requirements
    • Schedule
    • Destination
    • Passenger needs
    • Aircraft preferences
  • Recommend appropriate charter and aircraft solutions
  • Present options professionally and confidently
  • Manage objections, follow-ups, and negotiations
  • Convert qualified opportunities into booked flights
  • Drive repeat bookings and long-term revenue
• High-Net-Worth Client Relationship Management
  • Build trusted relationships with prospective and existing clients
  • Deliver discreet, responsive, white-glove service
  • Maintain a consultative approach rather than transactional selling
  • Anticipate client needs and respond with urgency
  • Follow up after flights to maintain relationships and generate repeat business
  • Represent the brand professionally in every interaction
• Client Communication & Booking Coordination
  • Respond quickly to inquiries through:
    • Phone
    • Email
    • WhatsApp
    • Slack
  • Maintain clear communication throughout the booking process
  • Coordinate closely with operations and support teams
  • Keep clients informed of important updates and next steps
  • Ensure a smooth transition from sale to flight execution
• CRM & Sales Pipeline Management
  • Maintain accurate CRM records and client notes
  • Track opportunities, follow-ups, bookings, and sales activity
  • Manage multiple active opportunities simultaneously
  • Ensure no qualified leads or follow-ups fall through the cracks
  • Maintain accurate pipeline visibility
  • Support forecasting and sales performance reporting
• Client Retention & Revenue Growth
  • Develop relationships that generate repeat charter business
  • Identify opportunities to deepen existing client relationships
  • Maintain consistent follow-up with high-value prospects and clients
  • Deliver a level of service that encourages referrals and long-term loyalty
  • Contribute directly to revenue and booking growth
• On-Call Client Coverage
  • Participate in a rotating coverage schedule when required
  • Respond to time-sensitive client inquiries outside standard business hours
  • Maintain professionalism and urgency in a client-first environment

Qualifications

• Proven success in:
  • Sales
  • Business Development
  • Account Management
  • Client Relationship Management
• Experience selling high-ticket products or services strongly preferred
• Exceptional spoken and written English
• Strong consultative selling and relationship-building skills
• Demonstrated ability to close sales and manage client relationships
• Strong follow-up and organizational discipline
• Experience using CRM platforms and sales tools
• Ability to manage multiple opportunities simultaneously
• Comfortable working independently in a remote environment
• Ability to thrive in a fast-paced, performance-driven sales environment
• Flexibility to support clients outside standard hours when scheduled

Highly Preferred Experience

• Experience within one or more of the following:
  • Private aviation or jet charter
  • Luxury travel
  • Yacht charter
  • Luxury hospitality
  • Concierge services
  • Executive services
  • Luxury real estate
  • Financial services
  • Other high-ticket, relationship-driven sales environments
• Additional advantages include:
  • Familiarity with Avinode or similar charter platforms
  • Knowledge of private aircraft categories and cabin configurations
  • Understanding of charter operations
  • Experience serving high-net-worth or ultra-high-net-worth clients
  • Familiarity with cryptocurrency transactions

What a Typical Day Looks Like

You may start by reviewing active charter inquiries and following up with clients considering flight options. Throughout the day, you’ll speak with prospective and existing clients, understand their travel requirements, recommend appropriate solutions, coordinate with operations, manage bookings, and follow up on active opportunities. You’ll keep the CRM current, maintain visibility across your pipeline, and ensure clients receive prompt communication throughout their journey.

In short: you turn qualified private aviation inquiries into booked flights while building trusted client relationships that generate repeat business.

Key Metrics for Success

• Qualified inquiry-to-booking conversion rate
• Charter revenue generated
• Repeat booking and client retention rate
• Sales pipeline value and progression
• Speed of response to client inquiries
• Follow-up consistency
• CRM accuracy and pipeline visibility
• Client satisfaction and relationship quality

Why Join?

• Competitive base compensation
• Uncapped commission potential
• Qualified inbound sales opportunities
• Fully remote work environment
• Exposure to the luxury private aviation industry
• Opportunity to build relationships with high-value clientele
• Entrepreneurial, performance-driven culture
• Strong career growth within a rapidly expanding company

Hiring Process

• Initial Application Review
• Intro Video via Spark Hire
• Client Interview
• Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video completed on your own time and is the final step needed to complete your application. Instead of repeating your background across multiple screening calls, you get to introduce yourself once and show the hiring team how you communicate before the first interview. If there’s a strong fit, your first live conversation can focus on your sales experience and the opportunity rather than starting from scratch.

Don’t overthink it. You can record your responses multiple times, and discarded takes are not shared. Please keep an eye on both your inbox and spam folder for the Spark Hire invitation.

Apply Now

If you:

• Have a track record of success in sales or relationship management
• Know how to sell high-ticket products or services
• Communicate confidently with affluent and executive-level clients
• Are highly responsive, polished, and relationship-focused
• Want to build a career in luxury private aviation