Role Description
Weโre looking for a Channel Partner Manager to join our team in the US. This is a full-time, remote position. Youโll join an awesome team to support our growing customer base.
The Channel Partner Manager is a key contributor within a dynamic, high-energy team focused on driving new customer acquisition and accelerating SaaS conversions through strategic partnerships. This role involves managing and growing relationships with existing partners while proactively identifying and onboarding new ERP channel partners. The ideal candidate excels in building rapport, communicating value, and aligning our solutions with partner ERP systems to drive mutual success.
Responsibilities/Duties:
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Building and maintaining strong relationships with channel partners, ensuring they feel valued and supported.
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Providing partners with the necessary tools, training, and resources to effectively sell and support the company's products or services.
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Working with partners to create joint go-to-market strategies, align on business objectives, and drive sales initiatives.
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Tracking partner performance, identifying areas for improvement, and providing regular reports on key metrics.
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Addressing any issues or conflicts that may arise within the channel and finding solutions that benefit both the company and its partners.
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Identifying and recruiting new potential partners who can expand the company's reach and market access.
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Setting up and managing incentive programs to motivate partners and align their goals with the company's overall objectives.
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Working with internal teams like sales, marketing, and product to ensure alignment and effective collaboration.
Qualifications
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3โ5 years of experience working within the ERP channel ecosystem, specifically with one or more of the following platforms: Sage, Microsoft, SAP Business One (SAP B1), Infor, or Acumatica.
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Proven success in channel sales, partner management, or business development roles within the ERP software market.
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A bachelorโs degree in a related field (e.g., Business Administration, Information Systems, or a similar discipline) is preferred.
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Ability to handle working within a busy and fast-paced environment, and work under pressure where there are multiple critical incidents occurring.
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Capable of understanding the partner, the situation, and be able to tailor communications accordingly.
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Self-motivated, high energy, and a creative and strategic mindset.
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Ability to drive sales, build new partnerships, manage partners and handle objections.
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Create strategic agendas and presentations for various audiences.
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Ability to collaborate with internal teams to address any potential concerns or new opportunities.
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Excellent Presentation Skills via Teams and In Person.
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Experience with CRM solution, preferably Salesforce.
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Excellent organizational and follow-up skills, problem solving and analytical skills.
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Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
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Good decision-making ability and negotiation skills.
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Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook.
Benefits
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Competitive pay and robust benefit plans.
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Opportunity to grow your career in a fast-paced, flexible, and casual environment.
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Outstanding opportunity for career development and growth.