[Hiring] Channel Manager @Crunchtime

Role Description

As a Channel Manager, you will play a pivotal role in scaling our impact by driving the success of our partner and reseller networks within the restaurant technology ecosystem.

What you’ll do as a Channel Manager

• Cultivate Strategic Alliances: Proactively grow and nurture relationships with partners and resellers, identifying new sales opportunities to extend our market reach.
• Enable Channel Success: Support our partners in retaining existing end-user relationships and pursuing new business through dedicated mentorship and resource sharing.
• Drive Brand Momentum: Promote and market our unified suite of products and services, ensuring partners are aligned with the latest company initiatives.
• Represent the Brand: Showcase our innovation by attending trade shows, seminars, product launches, and other high-profile industry events to "Make an Impact."
• Cross-Functional Collaboration: Act as the primary liaison between partners and internal teams—including Sales, Support, Operations, and Accounting—to "Succeed Together."

Qualifications

• Proven ability in managing client or partner relationships, with a focus on delivering measurable outcomes.
• Top-tier written and oral communication skills, with the ability to quickly learn and adapt to different client and industry settings.
• A self-directed professional who handles multiple tasks simultaneously and seamlessly shifts focus as priorities evolve to meet deadlines.
• A solid foundational understanding of information technology systems and how they integrate into business workflows.
• 2-3 years of experience managing client relationships.

Requirements

• Experience working within a restaurant’s Operations or IT team (nice to have).
• A Bachelor’s degree or higher in a related field (nice to have).
• Familiarity with the QSR (Quick Service Restaurant) industry landscape (nice to have).

Benefits

• Great mission-driven team members from diverse backgrounds with a strong company culture.
• Competitive pay.
• Flexible PTO.
• Paid company holidays.
• Yearly team off-sites.
• Medical, dental, and vision benefits (FSA, HSA & HRA options).
• Basic & Voluntary Life Insurance.
• 401k employer match.
• Wellness benefits.
• Commuter benefits.
• Work in an open environment on solutions that are reshaping the way businesses operate.
• Fun team events.
• Ability to have a big impact.
• 10 weeks of paid parental leave.
• Fitness reimbursement.
• Learning & development funds.