[Hiring] Channel Account Manager II @Huntress

Role Description

Senior Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform. As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction. This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics.

• Achieve and exceed quota based on both expansion metrics and renewal rates
• Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
• Maintain and reinforce Huntress’ culture
• Build and maintain strong relationships with multiple contacts within assigned partner organizations

Qualifications

• 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
• Strong knowledge of the MSP space, preferably related to the cybersecurity industry
• Experience with Salesforce or other similar CRM platforms
• Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
• Strong bias to action and ability to get things done efficiently and effectively

Requirements

• Reports to: Manager, Channel Account Management
• Location: Remote US
• Compensation Range: $90,000 base with on target earnings at $150,000, plus equity

Benefits

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth