[Hiring] Channel Account Manager @Acronis

Role Description

Acronis is looking for a Channel Account Manager to join our mission of protecting the digital world. This position will be responsible for the Direct Market Reseller segment in North America including CDW, SHI, and Insight.

• Align with DMRs for joint activities for channel enablement and drive quarter over quarter cloud revenue growth.
• Train DMR sales teams with existing and new products, support new partners on a daily basis on business and technology development, and guide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools.
• Perform account planning with all managed partners with tailored details depending on partner’s engagement, loyalty and responsiveness.
• Motivate and enable DMR sales teams to sell Acronis' services to their existing customer base, attract new customers, and help them retain existing customers.
• Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.
• Drive successful upsell/cross sell initiatives with each partner to increase new services attach rate.
• Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams.
• Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport.
• Own the partner’s lifecycle management and maintain a set of regular activities focused on educating, evangelizing, and making commitments.

Qualifications

• 3+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor).
• DMR sales experience strongly preferred.
• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required.
• In-depth channel and field sales experience with an understanding of the cloud market business model.
• Strong presentation, communication, and planning skills.
• Strong internal customer focus with desire to learn all aspects of the business.
• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy.
• Strong written and verbal communication and interpersonal skills.
• Outstanding organizational, problem solving, and multi-tasking skills.
• Collaborative, team-player with a commitment to succeed and never give up attitude.
• Self-motivated, proactive, and able to work with minimal supervision.

Company Description

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments, and home users.

• Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity.
• A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries.
• Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
• Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve.
• Acronis is an equal opportunity employer.