[Hiring] Call Center Sales Associate @Sirva

Role Description

As a Call Centre Sales Associate, you will be engaging with individuals who have already expressed interest in our products. These are warm leads, meaning your focus will be on building rapport, understanding needs, and confidently guiding customers to the right solution.

• Take and make calls, as well as respond to incoming enquiries via email
• Engage with potential customers who have submitted an interest in our products
• Deliver exceptional, friendly, and professional customer service at every touchpoint
• Clearly articulate the value of Sirva’s new product offering
• Convert enquiries into confirmed customers through effective sales techniques
• Manage and track customer interactions accurately within our systems

Qualifications

• Strong background in sales, particularly in a call center or inside sales environment, OR
• Outstanding customer service experience motivated to step into a sales-focused role
• A natural ability to build rapport and influence over the phone and in writing
• Confidence in converting warm leads into successful outcomes
• A results-driven mindset with a passion for achieving targets
• Strong communication skills and a positive, resilient attitude
• Comfort working in a dynamic, evolving environment as we scale this new offering

Requirements

• Be part of a newly launched product offering with real growth potential
• Join a business at a key moment of transformation and investment
• Work in a supportive, collaborative team where your contribution makes an immediate impact
• Develop your sales career with opportunities to grow as the function expands

Benefits

• Salary Range: $23-28/hour base pay + sales commission structure
• Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications.
• Final compensation will be determined during the hiring process based on these considerations.
• For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range.