[Hiring] Business Sales Representative @Comcast

Role Description

Responsible for inbound telesales of Comcast services to small-to-medium business customers.

**HOURS for this role are Monday through Thursday 8:30am to 5pm and Saturday 8:30am to 5pm in corresponding time zone** Off Friday and Sunday.

** Selling Comcast Business Mobile is a requirement **

** Wireless experience strongly preferred **

Core Responsibilities

• Meet and exceed sales quotas by generating sales from inbound calls and follow-up with potential customers to sell Comcast Business Services products or services.
• Ensure CRM software is accurate and up to date on daily basis.
• Manage the customer relationship from initial call, through close to resolve on the first call or escalate appropriately.
• Deliver best-in-class customer experience and represent Comcast Business Services in a professional and courteous manner to prospects and customers.
• Keep up-to-date on product knowledge, industry information and competitive landscape.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Qualifications

• High School Diploma / GED
• 0-2 Years of relevant work experience

Requirements

• Adaptability
• Communication
• Critical Thinking
• Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Benefits

• Base Pay: $15.16
• Total Target Compensation (Base Pay plus Targeted Commission): $24.77
• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Best-in-class benefits to eligible employees.