Role Description
We are currently looking to hire a Business Relationship Manager. The ideal candidate will be responsible for Merchant Acquisition, developing sales strategies, and identifying business growth opportunities.
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Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
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Cross selling of bank products and services.
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Actively seeking out new sales opportunities through cold calling, networking, and social media.
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Create marketing strategies to achieve sales targets.
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Conduct daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead.
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Manage and maintain current business relationships.
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Conduct market research to identify selling possibilities and evaluate customer needs.
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Participate in market storms, community fairs, and cluster marketing events e.g. Trade Fairs.
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Implement best practices to meet customers’ needs and requirements.
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Prepare and deliver appropriate presentations on products and services.
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Collaborate with team members to achieve better results.
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Gather feedback from customers or prospects and share with internal teams.
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Understand customer financial needs and objectives.
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Recommend appropriate financial product or service to the customer.
Qualifications
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Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech, or similar industries.
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Strong understanding of the local financial services industry.
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Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
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Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants).
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Strong business acumen and analytical thought process.
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Ability to execute goals independently with little or no supervision.
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Excellent communication skills.
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Tertiary education from a recognised institution.
Benefits
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Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
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Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
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Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
What to expect in the hiring process
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A preliminary phone call with the recruiter.
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An interview with the Hiring Team.
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An interview with a member of our Executive team.