[Hiring] Business Development Manager @PHS Group

Role Description

We’re looking for a motivated and experienced Telesales Business Development Manager to join our growing team. You’ll play a key role in generating new business through outbound calling campaigns, supporting seasonal promotions such as Christmas displays and exterior planting, and booking high‑quality appointments for our field sales team.

• Running outbound telesales campaigns to generate new business
• Promoting Greenleaf services, including seasonal offerings
• Booking quality appointments for field sales colleagues
• Building rapport quickly and professionally over the phone
• Maintaining accurate CRM and administrative records
• Sharing ideas and contributing to continuous improvement across the sales team

Qualifications

• Proven B2B telesales/telemarketing/business development experience
• Excellent communication skills with the ability to build rapport easily
• Strong questioning techniques and understanding of sales methodologies
• High standard of written and verbal customer service
• Organised, detail‑focused, and confident using IT systems
• Experience with Salesforce, Microsoft Office, Adobe, or similar software
• Background in SaaS or IT sales is a real advantage
• Knowledge of Christmas or interior planting is helpful but not essential

Requirements

• Highly driven and motivated to exceed targets
• Resilient, tenacious, and confident in winning new business
• Brings positive energy and enthusiasm to the team
• Takes ownership and accountability
• Thrives in a fast‑paced, commercial environment
• A team player who can challenge constructively and respectfully
• Open to change and keen to share ideas for improvement

Benefits

• Full‑time, permanent role
• Caerphilly office or remote home working
• Competitive basic salary + OTE £48,000
• Pension & Life Assurance
• 23 days holiday + bank holidays
• Holiday buy & sell scheme
• Virtual GP for you and your family
• ILM‑accredited qualifications (internal & external)
• Free parking
• Health Assured wellbeing support
• Weekday working only – no evenings or weekends

Company Description

phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops.

• Provides vital workplace services to organisations which improve the well-being of employees and customers
• Makes over 3.6 million visits each year
• Disposes of sanitary waste and nappies, installs hand dryers, soap dispensers, consumables and air purifiers
• Supplies floor mats to prevent slips, trips and falls
• Works within the healthcare industry disposing of clinical, pharmaceutical and dental waste
• Provides indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental