[Hiring] Business Banking Market Executive II @Fifth Third Bank

Role Description

Manages Business Banking Relationship Managers and Team Leads, in the < $10MM revenue segment, to achieve growth, operational excellence and client experience goals within a defined region. Directs, coaches and leads execution of Business Banking playbook including:

• Annual business planning
• Portfolio segmentation
• Business development & client relationship strategies

Establishes sales goals for team members, ensures that team members meet and strive to exceed goals, and adhere to the Bank's policies and procedures. Mentors team members, especially on more complicated loan structures. Helps to develop less experienced team members and build partnership with One Bank Partners. Responsible for understanding future talent available in the market, talent identification, and cultivating those relationships.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Duties & Responsibilities

• Performance and Talent Management:
  • Provide Team Leads and RMs support, ongoing feedback, coaching and direction in client and prospect business development, through weekly individual sales meetings, team meetings and joint calling efforts with team members to elevate individual and team performance/results.
  • Ensure sales effectiveness and performance management results are being achieved as tracked by weekly and monthly reporting.
  • Utilize the Onboarding Resource to assimilate new team members.
• Business Development:
  • Lead regional/portfolio business planning for region to grow lead client relationships and acquire new prospective relationships to achieve loan and fee production goals.
  • Lead Prospect strategy for clients by utilizing referral sources, existing clients and centers of influence.
  • Active and visible community and industry involvement to broaden and leverage relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
  • Ensure that customer relationships are managed to maximize revenue contribution, while mitigating risk and focusing on client needs.
  • Work with internal and external product partners to develop relationship strategies for clients and prospects.
  • Lead One Bank strategy on all applicable 5/3 products and services to an existing portfolio of business clients & their owners/management with the ultimate goal of being client's primary bank.
• Client Experience:
  • Oversee execution and follow through on One Bank meetings, pre-call planning processes, One Bank Consultative Sales approach and prompt post call follow up.
  • Ensure utilization of the Bank's Client Relationship Management (CRM) system or client activity.
• Credit Excellence:
  • Develop strong partnerships with Credit partners and ensure adherence to established Portfolio Management guidelines and Policy.
  • Ensure team achieves credit standards and metrics in regard to asset quality, credit administration (matured/renewals, financial statement documents, covenant data integrity, matured notes and document exception) and RAROC.
  • Monitor, on an ongoing basis, information concerning client financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.

Supervisory Responsibilities

• Provide employees timely, candid and constructive performance feedback.
• Develop employees to their fullest potential and provide challenging opportunities that enhance employee career growth.
• Develop appropriate talent pool to ensure adequate bench strength & succession planning.
• Recognize and reward employees for accomplishments required.

Qualifications

• Bachelor's degree in accounting, finance, economics or related business field.
• 8+ years business banking or commercial lending experience.
• 5+ years of leadership experience, including 2+ years leading managers or senior leaders in a sales or client‑facing organization.
• Excellent relationship building/interpersonal skills, written and verbal communications skills.
• Position requires the ability to establish self as a leader, to not only perform in a leadership role, but to also be recognized by others as a leader.
• Must be able to work in a team environment with the ability to interact well, and in a positive manner, with senior management and internal partners.
• Ability to handle multiple tasks and be flexible.
• Demonstrated sales, and negotiating experience in a disciplined consultative selling process.
• Formal credit training and underwriting experience preferred; ability to analyze complex financial data.
• Strong track record of coaching and developing talent.
• PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint).

Working Conditions

• Normal office environment with little exposure to dust, noise, temperature and the like.
• Extended travel within region including some overnight.

Benefits

• Total Base Pay Range: 155,100.00 - 333,500.00 USD Annual.
• Eligible to participate in an incentive compensation plan based on company, line of business and/or individual performance.
• Extensive benefits programs designed to support the individual needs of employees and their families, encompassing physical, financial, emotional and social well-being.