[Hiring] Broker Relationship Manager @Humana

Role Description

Become a part of our caring community. With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First.

As the Broker Relationship Manager (BRM), you will be responsible for managing all available resources to help achieve sales growth, improve results and operational goals within the Arkansas market while also helping to coordinate on a national level. You will maintain and support all external field sales resources within the market (individual Agents, Agencies, and Partners).

• Develop, maintain, and grow relationships with local brokers, agencies, and partner organizations within the assigned Arkansas market.
• Drive membership growth by supporting broker sales activities and cultivating new and existing partner relationships.
• Provide ongoing training, coaching, and enablement to brokers on Humana products, compliance requirements, and sales best practices.
• Partner with brokers on community engagement efforts, marketing activations, and sales events to expand market presence.
• Identify, recruit, and onboard new broker partners to strengthen Humana’s distribution network.
• Support brokers throughout the sales lifecycle, including presentations, proposals, and troubleshooting member or prospect issues.
• Analyze market trends, broker performance, and sales data to inform strategies and improve outcomes.
• Collaborate cross-functionally with internal teams (marketing, compliance, operations) to support broker success.
• Participate in local events, meetings, and community outreach to build brand awareness and relationships with providers and community stakeholders.
• Influence local market strategy and contribute insights to broader departmental initiatives.

This role is considered "remote/work at home", however, you must live within the region (Little Rock, AR) to be considered for this opportunity (relocation may be considered) and willing to travel up to 50% locally within the region.

Qualifications

• 2+ years of sales experience in the Medicare industry.
• Active Health Insurance license within the stated region or the ability and willingness to obtain within 90 days of employment.
• Prior experience with public speaking and presentations.
• Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint.
• Must currently reside in Little Rock, AR area or willing to relocate.
• Willingness to travel up to 50% locally across the Little Rock region.

Preferred Qualifications

• Associate or Bachelor's degree.
• Prior Sales leadership experience leading and training a team of sales associates.

Requirements

• This role has a base salary + an annual targeted sales incentive of $93.5k.
• Work at Home Requirements: Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

• 40

Pay Range

• $63,000 - $186,000 per year.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.