[Hiring] Benefits Consultant @Alera Group

Role Description

We’re looking for an experienced Benefit Consultant who thrives in a client‑facing, consultative role and is passionate about helping employers deliver meaningful, compliant, and competitive employee benefit programs. In this role, you’ll serve as a trusted advisor to clients, owning the relationship from onboarding through renewal, while partnering closely with internal teams, carriers, and vendors to ensure a best‑in‑class client experience. Success in this role is measured by strong client relationships, proactive strategy, operational excellence, and retention.

Responsibilities

• Client Relationship & Strategy
  • Serve as the primary strategic advisor to assigned clients, building trusted relationships with key decision‑makers.
  • Lead onboarding and ongoing support for new and existing clients, ensuring a seamless experience.
  • Conduct regular client meetings including post‑open enrollment, compliance reviews, and pre‑renewal strategy sessions.
  • Educate clients on industry trends, legislative updates, and compliance requirements.
  • Provide proactive, high‑touch support through meetings, calls, and email.
  • Escalate any issues involving PHI or PII immediately and appropriately.
• Renewals & Market Strategy
  • Develop and execute renewal and marketing strategies in partnership with Producers.
  • Lead renewal analysis, carrier negotiations, and proposal development.
  • Prepare and deliver client‑ready recommendations and presentations.
  • Coordinate and oversee the full renewal implementation process, including enrollment and carrier setup.
• Cross‑Functional Collaboration
  • Partner closely with Account Managers, Customer Support, Operations, and Producers.
  • Participate in cross‑functional meetings and proactively drive issue resolution.
  • Facilitate client education opportunities such as lunch‑and‑learns and health fairs.
  • Assist with claims reporting and analysis for fully insured and self‑funded clients.
• Operational Excellence & Compliance
  • Maintain accurate client documentation and activity tracking across internal systems.
  • Ensure all regulatory filings and compliance deadlines are met (ERISA, HIPAA, COBRA, FMLA, SPDs, Form 5500s, etc.).
  • Become proficient in each client’s benefits administration platform.
  • Support special projects and contribute to the development of new ideas and services.

Qualifications

• 3+ years of experience as a Benefit Consultant and/or Account Manager.
• Life & Health Insurance License.
• Experience supporting both small and large group clients.
• Strong knowledge of employee benefits, renewals, and compliance.
• Proven ability to manage multiple priorities in a client‑driven environment.
• Excellent communication, organization, and relationship‑building skills.
• A commitment to diversity, inclusion, and bias‑free client service.
• Bachelor’s degree or equivalent professional experience.

Benefits

• Salary range: $80,000 – $95,000 per year, depending on experience.
• Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
• Remote work model.
• Access to Alera Group Academy for structured development opportunities.
• Role-specific learning paths and leadership development programs.
• Technical and compliance training, industry certifications, and continuing education support.
• Peer learning and knowledge-sharing communities.