[Hiring] B2C Luxury Travel Consultant @African Safari Group

Role Description

As a Madikwe Specialist, you will work directly with clients from their initial enquiry through to booking and post-trip follow-up. You will be responsible for designing and selling bespoke Madikwe safari experiences, using your first-hand safari knowledge and destination expertise to guide clients towards the right lodges, experiences and itineraries.

• This is a sales-focused B2C role.
• You will be speaking directly with clients, understanding their needs, consulting on their travel plans, presenting suitable options, overcoming objections, upselling where appropriate, and ultimately closing high-value bookings.

Qualifications

• Minimum 1 year's proven experience in direct B2C sales to clients.
• Relevant safari experience is essential.
• Strong, practical knowledge of Madikwe Game Reserve and its safari offering.
• Experience selling or consulting on travel, tourism, safari or luxury experiences.
• Proven ability to consult with clients, identify their needs and convert enquiries into sales.
• Experience working with high-value clients and/or luxury travel is highly advantageous.
• Strong understanding of Madikwe lodges, safari experiences and logistics.
• Excellent written and verbal communication skills.
• Strong sales ability, including the confidence to upsell and close bookings.
• Experience working with CRM systems and maintaining accurate client information.
• Ability to work independently while collaborating effectively with a remote team.
• Strong attention to detail and excellent organisational skills.
• A genuine passion for African safari, wildlife and luxury travel.

Requirements

• A genuine safari background and strong knowledge of Madikwe are essential for this position.
• Candidates without relevant safari experience and destination knowledge will not be considered.

Benefits

• Fully remote position – including training and onboarding.
• The opportunity to work with a growing luxury African travel company.
• Consistent training, development and ongoing support.
• Strong collaboration with experienced travel, product, training and sales teams.
• Real opportunities for career growth as ASG continues to expand.
• A supportive, energetic and ambitious company culture.
• The opportunity to develop your expertise within the luxury safari industry.
• The chance to work with international clients and create extraordinary African travel experiences.
• A company led by visionary owners who are constantly looking ahead, investing in growth, technology, people and new opportunities.