[Hiring] Associate Sales Support Engineer @Advanced Solutions International Inc.

Role Description

ASI is looking for a passionate and motivated Associate Sales Support Engineer to join our dynamic team. The Associate Sales Support Engineer is responsible for supporting ASI’s sales efforts to drive the business growth of OpenWater, iMIS, TopClass, Clowder, and other ASI software solutions. In this role, the Sales Support Engineer will collaborate closely with the sales support team to provide support in OpenWater pre-sales activities, including:

• Product demos
• Product fit evaluations
• Product discovery calls
• Other sales documentation to assist the sales operations

What you’ll be doing:

• Collaborate with the sales team to provide support in pre-sales activities, including demo preparation, answering product-related inquiries, and assisting with RFP responses and proposal development.
• Observe and learn demo techniques and become familiar with the master demo system, gradually taking on more responsibilities in demo presentations.
• After training, conduct practice demos for partners interested in our products, ensuring a seamless and engaging experience.
• Assist in the creation and maintenance of product demo videos especially in the Consensus platform.
• Meet with clients and prospects to review and discuss specific product functionality questions.
• Maintain demo scripts for OpenWater ASI software solutions as required.
• Maintain up-to-date knowledge of all of ASI’s products, sales policies, and procedures to ensure a high level of customer service.
• Perform other job-related duties that may be assigned from time to time.

Qualifications

• Bachelor's degree in a relevant field or related experience
• Previous experience in sales support, customer service, or a similar role
• Strong communication and presentation skills
• Ability to learn quickly and adapt to new technologies and products
• Excellent organizational and time management abilities
• A proactive mindset with a passion for contributing to team success

Benefits

• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• Flexible Spending Account
• Healthcare Savings Account
• Wellness Benefits
• 401k Retirement Plan with Discretionary Match
• Opportunities for Professional Growth and Development
• Volunteer Time Off
• Study Leave
• Employee Assistance Program
• Hybrid/Remote Work