[Hiring] Associate Product Specialist @Koya Medical

Role Description

We are seeking an Associate Product Specialist who will be responsible for a Sales Territory in the New York Metro area (the “Territory”).

Koya Medical is in the early stages of launching its flagship offering, Dayspring®, a new innovation that is the first wearable and mobility-enabled compression system designed to treat and enable movement, mobility and personalized care that is unavailable with traditional compression pump therapy. The Dayspring system includes:

• A low-profile active garment made of soft, breathable mesh using Koya’s proprietary Flexframe® technology
• A smart, rechargeable, hand-held controller that can be worn on a lanyard
• A mobile app that allows users or their clinicians to program custom treatment options

Dayspring is FDA cleared to treat lymphedema and other similar conditions that impact lymphatic flow in upper and lower extremities.

The Associate Product Specialist will be responsible for supporting sales activities in the Territory, including:

• Conducting clinical presentations, patient demonstrations, and trainings in clinics
• Facilitating pull-through activities such as document collection (e.g., patient authorization, prescription, and medical records)
• Finalizing the sale

The Associate Product Specialist is expected to grow into a Product Specialist Role within 12 months as Koya Medical expands its sales organization.

As an Associate Product Specialist, you will educate physicians, clinicians, and patients about Koya Medical’s Dayspring devices and perform the following core responsibilities:

• Work with physicians, therapists, and other clinicians to increase awareness and educate on the Dayspring System and other products and services offered by Koya Medical
• Perform sales presentations and product demonstrations to clinical staff
• Organize and lead local trade shows and meetings
• Review required documentation with patients and answer any questions to support the product sales and medical claims reimbursement processes
• Coordinate and conduct patient demonstrations and training, including making and confirming appointments, bringing all necessary equipment and supplies, and measuring/fitting patients
• Educate the patient and/or caregiver in all aspects of device use, including donning and doffing of garments, use of controller and app, adhering to product instructions, initiating a therapy session, and providing general product support
• Assist the Product Specialist with sales strategies and execution to achieve/exceed monthly, quarterly, and annual sales goals
• Provide customer support through training and education about lymphedema and venous disorders, treatment protocols, reimbursement requirements, etc.
• Comply with all appropriate federal and state regulatory requirements, including HIPAA Qualifications, Stark Law, Sunshine Act, etc.
• Travel within the target territory

Qualifications

• Bachelor’s degree in a health or science major or health-related certification or equivalent work experience
• 2-5 years of experience in home medical/durable medical equipment sales that includes both clinic/physician and patient-facing roles
• Strong working proficiency of health care coverage and reimbursement process in order to facilitate product access to patients
• Previous sales experience required in lieu of required experience or education or at the Company’s discretion

Requirements

• Creative and successful introduction of new or novel products or portfolios (not required but a plus)
• Current contacts and relationships with clinicians (oncology and vascular) and therapists who treat lymphedema and venous disease (not required but a plus)
• Experience selling in the U.S. Department of Veterans Affairs (VA) and other government-affiliated health care systems (e.g., Indian Health Systems) (not required but a plus)
• Hands-on orientation and enjoys the fast pace and ambiguity of a start-up
• Highly goal and objectives oriented and adaptive
• Hard-working and highly motivated, entrepreneurial and self-starters
• Detail-oriented and organized; demonstrated ability to develop and execute a systematic sales process
• Strong verbal and written communication skills; persuasive and credible with a wide variety of audiences
• Coachable and open to learning and continuous improvement
• Experience with and disciplined use of CRM (SalesForce.com or similar)
• Performance metric-based orientation
• Prior collaboration experience with marketing and market access and sales training
• Experience in operating in a highly regulated industry and prescription-based products
• Functional proficiency with MS Office and Google Suite of products

Benefits

• Competitive package including base + quarterly/annual bonus compensation
• Well-rounded benefits program

Company Description

Koya Medical is an equal opportunity company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Contact

[email protected]