[Hiring] AMI & Metering Solutions Account Manager @Border States

Role Description

The Senior Technical Sales Engineer leads efforts with Account Managers in promoting sales, securing orders, and building key technical lines in our business. Responsible for calls on relevant accounts, consults with customers on product and system applications, develops marketing plans and strategies, and keeps management informed of its successes. Provides input to sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Works with the Support engineers to ensure they are providing the technical product support needed by branches and customers.

Responsibilities

• Experience with Landis+Gyr technology solutions.
• Represent Landis+Gyr and Border States at industry events such as trade shows and conferences.
• Documents and tracks the sales pipeline for one or more focus areas.
• Responsible for sales strategy for one or more focus areas.
• Advises management on the implementation and success of marketing plans and strategies.
• Mentors new hires and helps coworkers learn the position.
• Consistently provides responsive, quality service to meet and exceed customer expectations.
• Contributes to the planning and sales strategy of Border States’ technical products and services and supports the promotion of Border States’ agency and distribution lines.
• Contributes to high level, technically centered conversations with consultants, customers, and employees related to product technology.
• Provides customers with timely follow-up on quotations, technical inquiries, and other requests.
• Provides continuous contact and interaction with customer’s engineering staff and consultants.
• Maintains an in-depth understanding of the power grid.
• Works with application engineers on technically difficult problems where engineering concepts are needed and to ensure they are providing the technical product support needed by branches and customers.
• Is actively involved as a promoter of our technical support for the customer and other outside sales staff and plays an active role in engaging consultants throughout the territory.
• Contributes input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Evaluates new products and makes recommendations on stock levels for new and existing products.
• Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions.

Qualifications

• 4-year technical or engineering degree or equivalent experience preferred.
• Minimum 5 years of experience with technical and business aspects of the focus area required.
• Excellent customer service skills including being competent, accurate, responsive, and engaged.
• Excellent interpersonal, written, and verbal communication and customer service skills preferred.
• Ability to effectively plan, organize, and present.
• Excellent attention to detail and organizational skills.

Requirements

• Frequency at which you would carry/lift in a typical day:
• Occasionally 0 – 33%
• Frequently 34 – 66%
• Continuously: 67 – 100%
• Lift from Waist:
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 75 to 100 lbs. - Occasionally
• 100+ lbs. - Not at all
• Lift from Floor:
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 75 to 100 lbs. - Not at all
• 100+ lbs. - Not at all
• Carried for Distance:
• < than 10 lbs. - Not at all
• 10 to 25 lbs. - Not at all
• 26 to 50 lbs. - Not at all
• 51 to 75 lbs. - Not at all
• 75 to 100 lbs. - Not at all
• 100+ lbs. - Not at all

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more!