[Hiring] Admissions Coordinator @Pavago

Role Description

We are looking for a bilingual, sales-driven Admissions Coordinator to help prospective students enroll in career training programs. This is a high-converting inbound sales role, not a customer support position. Most prospective students have already expressed interest in one of our programs—they simply need someone who can answer their questions, handle objections, and confidently guide them through the enrollment process.

• Manage inbound inquiries and follow up with warm leads.
• Close enrollments and maintain an organized sales pipeline.
• Build trust quickly, create urgency, and consistently convert inquiries into enrolled students.

Responsibilities

• Student Enrollment & Sales
  • Answer inbound calls from prospective students in both English and Spanish.
  • Follow up promptly with warm leads generated through website inquiries and referrals.
  • Understand each student's goals and recommend the most appropriate training program.
  • Explain program details, schedules, start dates, tuition, funding options, and enrollment requirements.
  • Handle objections confidently and guide prospective students toward enrollment.
  • Close enrollments during the initial call whenever possible.
• Lead Management & Follow-Up
  • Maintain consistent follow-up through phone, email, and text until each lead reaches a final decision.
  • Keep an organized pipeline and ensure no qualified lead is overlooked.
  • Respond to inquiries quickly and maintain a strong sense of urgency.
• CRM & Administration
  • Record all customer interactions accurately within the CRM.
  • Maintain up-to-date lead records and enrollment status.
  • Coordinate with internal teams to ensure a smooth onboarding experience for new students.

Qualifications

• Fluent English and Spanish (spoken and written).
• 2+ years of experience in Inside Sales, Admissions, Enrollment, Telesales, or a similar phone-based sales role.
• Proven experience closing sales over the phone.
• Strong objection-handling and negotiation skills.
• Excellent verbal communication and active listening skills.
• Comfortable working toward sales and enrollment targets.
• Experience using CRM systems to manage leads and customer interactions.
• Reliable internet connection and a quiet home office.
• Previous admissions or student enrollment experience.
• Experience selling education, training programs, healthcare services, or other consultative products.

Interview Process

• Initial Recruiter Screening
• Client Interview
• Offer Stage

What Happens After You Apply

Right after you apply, you'll receive an email invitation from Spark Hire to record your Intro Video. It's a short, self-recorded video completed on your own time and is the final step that completes your application. Instead of repeating yourself across multiple screening calls, you'll have one opportunity to introduce yourself and showcase your communication skills. Hiring managers review your video before scheduling interviews, making the hiring process faster and more efficient. Please watch for the invitation from Spark Hire in both your inbox and spam folder.