[Hiring] Account Manager, Inside Sales @Skillsoft

Role Description

Skillsoft Global Knowledge is seeking an Inside Sales Account Manager, to drive top-line revenue growth through the expansion of our Instructor Led Classroom training business footprint within our existing account base within educational customers.

In this role, the Inside Sales Account Manager should have a proven track record of achievement and will grow an ambitious pipeline of business through:

• Aftersales
• Outbound prospecting
• Creativity
• Team collaboration

You will have the opportunity to sell our Instructor-led portfolio line directly to educational customers which will require the ability to navigate through complex organizations and sell to multiple decision-makers.

Responsibilities:

• Responsible for selling and closing business for all types of products that Global Knowledge Skillsoft offers, including Open Enrollment, Subscriptions, and Prepays.
• Ensure our portfolio is well managed and present on our partner portals.
• Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory.
• Establish and grow a Global Knowledge presence within a set list of accounts or region.
• Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as a whole, including Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc.
• Determine customer business drivers and objectives.
• Effectively use the CRM for pipeline development, activity management, opportunity management, and forecasting.
• Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers.
• Execute high attention to detail when processing orders and payments for course/product enrollments.
• Establish personal relationships with key decision makers within account base.
• Determine budget requirements within accounts.
• Respond to activities and create follow-up tasks in a timely manner.
• Collaborate with other groups/departments.
• Create an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale.
• Assist with customer issues and requests as needed.

Qualifications

• 5+ years successful sales experience and Bachelor's Degree preferred.
• Experience and knowledge of solution-based selling.
• Tenacious in building new business relationships while securing customer loyalty to become their Trusted Advisor.
• Adept at exceeding sales quotas and driving growth of company revenues.
• IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred.
• Understanding of University/College industry sales.
• Ability to navigate through complex organizations and sell to multiple decision-makers.

Company Description

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners.