[Hiring] Account Manager, Curio Science @Vaniam Group

Role Description

As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

• Create and maintain project timelines, with input from internal team members
• Track progress of activity against established timelines
• Provide mentorship to account management team
• Execute program plan based on working budget and manage against funding obtained
• Initiate, execute, and measure effectiveness of audience generation
• Provide onsite project management

Client Responsibility

• Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
• Conduct regular project status meetings with internal core team and clients as necessary
• Maintain contact with healthcare providers throughout the course of the meeting
• Prepare, schedule, and conduct virtual trainings for expert advisors

Internal Responsibility

• May contribute to mentoring and training of more junior staff and to department-wide trainings

Business Development

• Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
• Create scope of work for new subscriptions
• Other duties may be assigned to help drive deliverables within this role.

Qualifications

• Bachelor’s degree
• 3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
• Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
• Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
• Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
• Strong customer service focus; history of looking for the above and beyond solutions

Requirements

• Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
• Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
• Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
• Demonstrate ability to prioritize/plan work activities and meet tight deadlines
• Ability to manage and prioritize personal and/or team workload
• Results-oriented with a commitment to accountability
• Strong organizational and time management skills
• Demonstrate a sense of urgency to obtain results
• Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

• Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with scientific communications and creative teams based on project type and client.

Benefits

• 100% remote environment with opportunities for local meet-ups
• Positive, diverse, and supportive culture
• Passionate about serving clients focused on Cancer and Blood diseases
• Investment in you with opportunities for professional growth and personal development through Vaniam Group University
• Health benefits – medical, dental, vision
• Generous parental leave benefit
• Focused on your financial future with a 401(k) Plan and company match
• Flexible Time Off policy for rest and relaxation
• Volunteer Time Off for community involvement
• Emphasis on Personal Wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, child care, groceries, etc.
• Employee Assistance Programs