[Hiring] Account Manager @Shadow Light Studios

Role Description

Own the full client journey — from first call to placed hire.

We place vetted offshore talent with some of the sharpest marketing agencies and brands in the world — fast-moving founders, category leaders, and household-name brands doing cutting-edge work. On any given week you're on the phone with operators running the most exciting companies in the start-up space and established brands with budgets to match.

This role sits at the center of all of it. You're the person those founders (ours and the clients) talk to. You're the one who hears what they're building, figures out exactly who they need, and gets the right human in the seat.

This is a sales role first — you run sales calls, you close — but you also own the account after the handshake. We've built a highly automated delivery system that you manage end to end, from sales to delivering final candidates for the client to interview.

If you're looking for a role where you get to work with world-changing clients every day, learn directly from founders who've built real businesses, place people in exciting roles, and get paid commission on your success — this might be the one.

What you'll actually do (examples from a real week):

• Monday: Three discovery calls with inbound leads. Identify the role, uncover the real pain, handle pricing objections, close the deals.
• Tuesday: Kick off the hiring process for the deals you just closed. Leverage our automated system to write the job description, find the right targeting, set expectations with the client on timeline and candidate flow.
• Wednesday: Review challenge submissions from 30 candidates for an open role. Sort the top 5. Sit in on one of the interviews. Make the call on who gets presented to the client.
• Thursday: 20 outbound touches to agencies that fit our ICP. LinkedIn, email, voice notes — whatever gets a reply. Book two calls for next week.
• Friday: Check in with three active clients on how their new hires are performing. One's struggling — diagnose whether it's a fit issue or a management issue, and fix it before it becomes a refund request.

Basically: every lead that walks in the door is yours to close, and every client who signs is yours to deliver for.

Qualifications

• A closer. You know how to sell — ideally services, staffing, or a high-ticket B2B offer.
• Good on a live call. You think on your feet. You can reframe objections in real time.
• Outbound-capable. You get excited about adding fuel to the fire of growth.
• A solid judge of talent. You can look at a candidate's challenge submission, interview clip, and resume and form a real opinion.
• Ownership-brained. The deal isn't won when they sign — it's won when they hire someone great and renew.
• Low-drama, high-throughput. You don't need hand-holding but are super coachable.

Bonus Points

• You've worked at a staffing firm, recruiting agency, or agency-services business before.
• You've sold to marketing agencies specifically — you know the buyer.
• You've hired or managed offshore talent yourself.

Not for You If

• You want to specialize in just sales OR just account management. This is both.
• You need a thick playbook to make a call.
• You get rattled when a prospect pushes back on price.
• You can’t receive constructive feedback or coaching.

Compensation

Base + commission. Real commission on closes, with ongoing upside on accounts you keep healthy.