Role Description
Currently, we're looking for an Account Manager (Post-Sales) for our portfolio company - Awesomic. Awesomic is a web app that matches businesses from around the world with the best-fit talents using an AI-driven algorithm. Since our founding in 2020, we’ve completed 14,000+ tasks for 4,000+ clients, including Reface, Lift99, SilviaTerra, Y Combinator startups, and various VC funds.
Qualifications
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3+ years in an Account Manager, Customer Success, or Sales role—preferably in a startup, SaaS, or creative agency setting.
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Fluent in English.
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Strong commercial acumen with a proactive, sales-oriented mindset—you love spotting opportunities and going after them.
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Highly organized and independent: you thrive in fast-paced environments and take full ownership of client outcomes.
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Exceptional communication and interpersonal skills—you build trust fast and tailor your style to diverse client types.
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Familiar with tools like Hubspot.
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Strong psychological maturity to handle challenging or high-pressure situations with resilience and professionalism.
Requirements
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Own post-sales relationships with a portfolio of clients, ensuring their success and growth with Awesomic.
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Act as the strategic point of contact for clients after onboarding—guiding them, identifying opportunities, and building loyalty.
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Proactively identify expansion opportunities (upsell/cross-sell), work closely with sales and product to drive value.
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Conduct regular check-ins and strategic reviews with clients to understand business goals and align service offerings.
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Maintain CRM hygiene and track key metrics related to client growth, satisfaction, and retention.
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Build strong relationships with decision-makers to become a trusted advisor.
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Monitor client usage, identify friction points, and solve issues before they escalate.
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Educate clients on features and new services that add value to their workflow.
Benefits
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You’ll join the coolest community of goal-driven people who love what they do and are ready to change the game with innovative decisions.
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You’ll have the opportunity to work closely with Roman Sevast and Stacy Pavlyshyna, Founders of Awesomic, YC alumni, and Forbes 30 Under 30 honorees.
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You’ll have unlimited prospects to develop as a professional.
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You'll benefit from a mental health support program, a work laptop (MacBook), unlimited vacation days, coverage for courses and other learning activities, health insurance, and the ability to work in a hub in Warsaw, Kyiv, or Lisbon or remotely.