[Hiring] Account Manager @SambaSafety

Role Description

The Account Manager is a Sales role and is responsible for developing and growing a portfolio of key accounts within the assigned territory. This person must have an entrepreneur’s mindset and be relentless in their efforts to upsell and cross-sell into their assigned accounts. The Account Manager must also collaborate with cross-functional internal teams to resolve service and care issues.

• Manage current customers and maintain relationships with decision makers at the executive and management levels
• Exceed assigned revenue quotas and other performance objectives for customer growth
• Think strategically to prioritize key customers from a portfolio of over 500 customers
• Consult customers on how additional Samba products can help solve their unique safety and risk challenges
• Maintain a high level of client satisfaction to ensure client realizes full value from their investments with SambaSafety
• Conduct Customer QBRs with top accounts
• Leverage all available sales enablement tools and software including SFDC, SalesLoft, Zoominfo, and Gong
• Provides onboarding support and general support activities for SambaSafety customers
• Accesses customer accounts and system administrative functions as necessary to resolve customer inquiries and technical issues
• Maintains strict confidentiality of customer data and follows all data handling procedures

Qualifications

• Successful sales track record in high velocity land-and-expand go-to-market strategies
• Outstanding organizational skills and ability to manage multiple projects
• Ability to create new and leverage established relationships within VP/C levels
• Effective communicator, strong interpersonal skills and excellent team player
• A strong bias for action
• Strong analytical skills and problem-solving abilities
• Produce high quality and accurate work consistently
• Ability to travel up to 20%
• 2 - 3 years of account management sales experience in SaaS
• Undergraduate degree (BA/BS) or equivalent work experience

Requirements

• Ability to reliably work remotely
• Travel requirements – may require some travel on a quarterly basis at most
• Average 40 hrs per week, must be flexible and comfortable working with geographically dispersed teams and customers

Benefits

• Flexible and generous Paid Time Off and Paid Volunteer Days
• 401k Employer Match
• Generous Healthcare Benefits
• Up to 12 weeks paid time off for maternity leave based on tenure
• Wellness & Tuition Reimbursement
• Flexible Work Arrangements
• Lots of SambaSafety swag & SambaSafety Events