[Hiring] Account Manager @Boundless Network

Role Description

We are seeking a highly organized, client-focused, and results-driven Account Manager to own and lead a strategic program. This role is responsible for the overall success of a high-volume, high-visibility rewards platform, ensuring flawless execution, strong client partnership, and continued program growth.

This Account Manager will serve as the primary point of contact for the client, owning all communication, expectations, and program performance. This individual will lead the coordination of internal teams, vendors, and fulfillment partners to ensure seamless execution across all aspects of the program.

The role requires a balance of strategic oversight and operational involvement, ensuring that day-to-day execution is tightly managed while continuously identifying opportunities to improve performance and expand the program.

This role is accountable for both the client experience and overall program outcomes, while partnering closely with a Program Coordinator who executes day-to-day operational activities. The ideal candidate is highly detail-oriented, proactive, and thrives in fast-paced environments where precision, communication, and trust are critical to success.

Qualifications

• Strong client relationship management and communication skills
• Exceptional attention to detail and commitment to accuracy
• Ability to manage complex, high-volume programs with multiple moving parts
• Strong organizational and project management skills
• Ability to balance strategic oversight with hands-on execution
• Strong problem-solving skills and ability to act quickly in high-pressure situations
• Ability to lead and coordinate cross-functional teams
• Experience managing client requests from intake through execution (quoting, proposals, order creation)
• Ability to prioritize and manage high volumes of inbound requests in a fast-paced environment
• Strong sense of ownership and accountability for both client experience and operational outcomes

Requirements

• Experience in promotional products, branded merchandise, or a related industry
• Experience managing client-facing programs or accounts
• Experience with inventory planning, fulfillment operations, or ecommerce programs
• Experience working with reporting tools and operational data analysis

Benefits

• Medical, dental and vision insurance
• Paid time off
• 401(k) with matching
• Cool swag!

Company Description

Boundless is Your Merch Media Agency®, where creative ideas meet results-driven execution. As an industry-leading branded merchandise agency, we fuse agency-level creative with enterprise-level solutions to craft unforgettable merch experiences that ignite Brand Love™. Our team brings strategy, storytelling, and design to life through product—and we don’t just follow trends, we spark them.

Whether we’re building ecommerce ecosystems, launching viral gifting campaigns, or decoding brand archetypes through our BrandEQ™ methodology, we do it with style, strategy, and soul. Join the team that’s rewriting the playbook on branded merch—and having a damn good time doing it.

Boundless has been recognized in:

• 2025 PPAI Best Places to Work
• Top 20 ASI and PPAI Distributor

At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.