Role Description
The Account Manager is an individual contributor responsible for driving net-new revenue through prospecting, selling, and closing new business across Abel Solutionsโ full portfolio of business solutions, digital security services, and managed IT offerings. This is a new-logo hunter role with full ownership of the sales cycle from first contact through signed agreement, primarily targeting SMB clients. The role requires a self-starter mindset, comfort engaging business owners and C-suite leaders, and the ability to translate technical capabilities into clear business value. The Account Manager partners closely with sales leadership and technical delivery teams to ensure a seamless transition from sale to implementation and an exceptional client experience.
-
Identify, prospect, and close new SMB clients across targeted markets to drive revenue growth.
-
Leverage ATS and SGS Global customer portfolios to identify cross-sell and new-logo opportunities.
-
Build and manage a qualified sales pipeline through consistent outbound prospecting, networking, referral partnerships, LinkedIn outreach, and industry events.
-
Conduct discovery sessions to understand prospect environments, challenges, and business goals.
-
Build and maintain strong relationships with key stakeholders within prospective client organizations.
-
Present and demonstrate solutions aligned to customer needs and risk profiles.
-
Collaborate with technical teams to design solutions, scope engagements, and develop proposals and pricing.
-
Maintain consistent communication with prospects throughout the sales process.
-
Ensure smooth handoff of new customers to implementation or customer success teams.
-
Develop and maintain relationships with referral partners including CPAs, attorneys, HR consultants, and risk advisors.
-
Represent Abel Solutions at conferences, trade associations, and networking events.
-
Meet or exceed monthly and quarterly new business targets.
-
Maintain accurate CRM records, forecasts, and activity tracking.
-
Stay current on Microsoft 365, SharePoint, and related ecosystem trends.
-
Position yourself as a trusted advisor by sharing insights and thought leadership through client engagement and professional platforms.
-
Provide market feedback to leadership related to customer needs, industry trends, and competitive offerings.
-
Demonstrate professionalism, strong communication, and sound judgment in all client and internal interactions.
-
Participate in company meetings, events, and other activities as required.
-
Support additional initiatives and tasks as assigned by leadership.
Qualifications
-
Bachelorโs degree.
-
3 or more years of B2B sales experience with a demonstrated track record of hunting and closing new business.
-
Experience selling technology services, IT solutions, managed services, or similar offerings to SMB clients.
-
Proven ability to independently generate pipeline through outbound prospecting.
-
Strong business acumen with the ability to engage credibly at the owner or C-suite level.
-
Experience with consultative, needs-based sales approaches in longer-cycle sales environments.
-
Proficiency with CRM tools and disciplined pipeline management.
-
Excellent written, verbal, presentation, and negotiation skills.
-
Strong client management and collaboration skills across cross-functional teams.
-
Ability to manage multiple priorities in a fast-paced, changing environment.
-
Strong analytical and critical thinking skills.
-
Ability to perform with minimal direction and handle ambiguity effectively.
-
Working knowledge of Microsoft 365 and SharePoint.
-
Proficiency with Microsoft Office tools including Outlook, Word, Excel, PowerPoint, Visio, and Project.
Requirements
-
U.S. Person status as defined by ITAR, or eligibility to obtain export licenses when required.
-
Willingness to build a strong local presence while pursuing opportunities nationwide.
-
Availability to attend industry events, networking functions, and company meetings as needed.
Work Conditions
-
Remote role with regular travel for client meetings, industry events, and relationship development.
-
Standard business hours with flexibility based on customer and business needs.
-
Prolonged periods of computer use and virtual meetings.