[Hiring] Account Management and Field Sales Manager @Daimler Truck

Role Description

Provide dealer/distributors with aftermarket parts management support in the areas of parts sales, customer service, and business performance. Assist dealer/distributors in implementing programs and growing parts sales. This District Parts Manager (DPM) position will work closely with DPM's in abutting regions to support dealer groups with AOR's that cross regional boundaries.

Territory: Quebec Region Dealers

Location: Quebec

What You Drive at DTNA

• Improve operational performance of parts department at the dealers/distributor level.
• Initiate innovative methods of changing dealer/distributor behavior to meet national aftermarket standards of parts performance.
• Conduct operations audits and provide recommendations for corrective action based on formal analysis of results.
• Establish harmonious relationship between Dealer/Distributor Principal and Parts Manager.
• Work closely with Dealer Principal to maintain total dealer/distributor commitment to aftermarket parts objectives.
• Provide headquarters staff with ongoing field intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities.
• Provide management advice to dealer/distributor personnel to realize marketing and financial goals in parts.
• Recommend changes in facilities, personnel, and business planning as required.
• Conduct financial analysis of dealer/distributor parts business and make recommendations for improvements.
• Assist dealer/distributor personnel in the development of an annual business plan for parts.
• Actively promote and assist dealer/distributor parts sales efforts on a regular basis.
• Initiate the development of sales and merchandising programs on dealer/distributor level.
• Monitor territory performance and modify sales plans to ensure individual and DTNA sales targets are achieved.
• Regularly call on end customers with dealers/distributor sales/service personnel.
• Analyze customer needs to determine effectiveness of aftermarket's support to end customers.
• Analyze dealer/distributor systems requests and questions to determine complexity of issues.
• Analyze and forward dealer/distributor requests for technical/managerial training.
• Actively promote and support headquarters training programs and deliver personalized, on-site training as required.
• Serve as technical consultant concerning all company and dealer/distributor related systems activities.
• Provide training and liaison between headquarters IT staff and dealer/distributor personnel as required.
• Elevate dealer/distributor sales effectiveness by deploying current DTNA sales programs.
• L4 DPM responsibilities include managing a large territory with a current average of approx. 30 locations in the district.

Qualifications

• BS/BA +8 years of professional experience (or 3 years of direct relevant experience) or 12 years of relevant experience in lieu of degree.
• Proven expertise in Microsoft Office.
• Strong oral and written communication skills and presentation skills.
• Ability to work at all levels of the organization and with cross-functional areas.
• Ability to work and prioritize tasks independently.
• Strong sales track record and product sales background.
• Strong analytical skills.
• Ability to travel 50% or more required.
• Candidate must reside in Quebec.
• Must be fluent in French and English, required.

Exceptional Candidates Might Have

• Working knowledge of DTNA's Paragon parts system.
• Working knowledge of Salesforce.
• Working knowledge of Tableau.
• Working knowledge of Excelerator.
• Experience with SKUgle.

Benefits

• Starting salary range of $128,000 - $164,000 CAD.
• Annual variable pay bonus program.
• Eligible for the use of a company vehicle.
• 401k company contribution with company match up to 6% and non-elective company contribution of 3 - 7% depending on age.
• Starting at 4 weeks paid vacation.
• 13+ calendar holidays.
• 8 weeks paid parental leave.
• Employee assistance program.
• Comprehensive health care plans and wellness programs.
• Onsite fitness (at some locations).
• Tuition assistance and volunteer paid time off.
• Short-term and long-term disability plans.