[Hiring] Account Executive (Telecom Vertical/Eastern Region)- ServiceNow and AI Consulting Services @NewRocket

Role Description

As an Account Executive focused on Telco East, you will drive new business across telecommunications carriers and East Coast technology companies at an inflection point. Your primary territory covers East Coast Telco accounts including Verizon, Brightspeed and other carriers managing infrastructure complexity where ServiceNow's operational and IT workflow capabilities have a direct and demonstrable impact.

• Build and execute a territory plan anchored on East Coast Telco accounts, with selective coverage of East Coast Tech accounts as pipeline and relationships warrant.
• Develop and maintain relationships with CIO, COO, CFO, and VP-level technology buyers at carriers and infrastructure companies.
• Lead account strategy by mapping stakeholder relationships and coordinating a virtual team across Solutions Consultants, Solutions Specialists, Customer Success, and Alliance partners.
• Position ServiceNow and AI-enabled workflow solutions against Telco-specific operating challenges: network operations, field service management, infrastructure lifecycle, and workforce transformation.
• Leverage the ServiceNow partner ecosystem as a structured pipeline pillar, not a supplementary channel.
• Maintain a qualified pipeline and deliver accurate biweekly forecasts to sales leadership.
• Monitor competitive dynamics, platform developments, and sector trends relevant to Telco and adjacent Tech buyers.

Qualifications

• 4 to 6 years selling ServiceNow solutions or competing platforms, with direct experience selling into telecommunications carriers or infrastructure companies.
• Existing field-level relationships with technology buyers at East Coast Telco or infrastructure accounts; carrier experience is the non-negotiable filter for this role.
• Demonstrated ability to sell consulting and advisory services alongside platform solutions.
• Familiarity with Telco operating environments: OSS/BSS, network operations, field service, and the integration debt that follows M&A activity in the sector.
• Experience with AI and agentic workflow positioning; ability to translate platform capabilities into operational outcomes a carrier buyer will act on.
• Proven track record of building pipeline independently, including through alliance and partner channels.
• Comfortable managing long, complex sales cycles with multiple stakeholders across technical and commercial functions.
• East Coast based; willingness to travel to client sites across the territory.

Education and Certifications

• BA/BS in Business, Technology, or equivalent experience.
• ServiceNow certifications preferred; Telco industry credentials a plus.

Benefits

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.

For individuals with disabilities who would like to request an accommodation, please contact [email protected] .