Role Description
As an Account Executive I, you will be a strategic revenue driver focused on the full customer lifecycle—from initial acquisition to long-term advocacy. Your mission is to identify and secure new business using tools such as ZoomInfo while actively expanding the footprint of existing accounts. Responsible for a strategic sales mix of software licenses and value-added support services. Leveraging a growth mindset with a dedication to customer excellence, you will ensure high satisfaction, maximize renewal rates, and serve as a trusted advisor to help our clients achieve their business goals. This is a full-time, remote opportunity.
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Identifying and researching potential customers through various tools, channels, including networks, social media
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Assisting in preparing and delivering demos to prospective clients, showcasing our software solutions and their benefits
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Building and maintaining strong relationships with new and existing customers, understanding their needs and challenges
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Tracking and managing leads and opportunities through CRM system, ensuring accurate reporting and forecasting
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Working with customer success teams to follow strategies and share insights on customer feedback and market trends
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Staying informed about industry trends, competitor offerings, and market demands to effectively position our products
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Assisting other Account Executives with customer meetings, proposals, and other sales-related activities as needed
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Maintaining a foundational understanding of products and services offered and assess specific customer requirements
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Relaying customer feedback to internal teams as needed
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Maintaining records of all client activities, such as calls and emails within HubSpot and CRM, ensuring all details are thoroughly documented
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Must pass Account Executive Training Program within probationary period of 120 working days
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Must complete Ignition Core Certification Test within probationary period of 120 working days
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Must complete Capstone demonstration within 2 attempts
Qualifications
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Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)
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Minimum of 2 years’ experience in sales, account management, or a related field preferred
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Full professional proficiency in English and Spanish
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Some exposure to programming and/or database experience strongly preferred
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Basic understanding of industrial automation technologies and solutions preferred
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A results-driven mindset with strong problem-solving skills and a passion for customer success
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Excellent communication and interpersonal skills
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Strong organizational and time management abilities
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Self-motivated with a proactive approach to problem-solving
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Basic understanding of CRM software and sales tools such as Hubspot and Zoominfo is a plus
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May be required to attend customer meetings on-site or in office as necessary
Benefits
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100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance
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Paid Time Off: Receive paid holidays, vacation, and sick time
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401k with Match: Save for the future with our company-matching 401k program
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World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball
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Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire