Role Description
The Account Executive (AE) is an energetic and results-driven role responsible for supporting the growth of the RCI network by actively driving new business acquisition and ensuring high engagement with a portfolio of existing affiliate partnerships. This is a junior sales position with a primary focus on execution, prospecting, and relationship management. The role requires strong organizational skills, professional communication, and the ability to balance the core priorities of sales (60%) and service (40%) to maximize network value and drive revenue for RCI.
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New Business Prospecting & Pipeline Generation:
Execute outbound phone and email campaigns to identify, qualify, and secure new business opportunities, specifically targeting smaller-to-mid-size resorts currently underrepresented in the RCI network. (25% time)
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Sales Presentation & Negotiation Support:
Prepare presentation materials, assist in the negotiation of standard agreements, and present RCI's core products and value proposition to key contacts (e.g., General Managers, department heads). (15% time)
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Affiliate Relationship Management:
Serve as the primary contact for a designated portfolio of existing resort affiliates. Nurture these relationships, address day-to-day needs, and ensure high engagement and adoption of RCI's core products and services. (25% time)
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Goal Attainment & Activity Tracking:
Meet specific, measurable individual monthly and quarterly sales activity targets (calls, meetings, proposals) and contribute directly to the team's overall annual revenue goals. (20% time)
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CRM & Reporting:
Meticulously track all sales and service activities, client interactions, and pipeline progress within the corporate CRM platform and ensure accurate and timely submission of activity reports to the Director. (10% time)
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Strategic Support:
Assist the Director of Sales and other senior leaders with research, analysis, and execution of strategic initiatives critical to long-term network stability and growth. (5% time)
Qualifications
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A Bachelorβs Degree in Business, Hospitality, or a related field or equivalent practical experience (5 years of B2B sales experience).
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Basic-to-intermediate understanding of the global timeshare, hospitality, and travel industry.
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Strong professional verbal, written, and presentation skills suitable for engaging with management-level resort executives.
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High level of energy, drive, positivity, client focus, and accountability necessary to manage a dual sales and service portfolio.
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Proficiency with all MS products.
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Mandatory proficiency in utilizing corporate CRM platforms (e.g., Salesforce) for activity logging and pipeline management.
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A minimum of 3 years of proven experience in B2B sales, account management, or business development, preferably within the hospitality or service industry.
Requirements
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This role requires significant business travel, typically up to 50%, to attend industry events, conduct in-person client meetings, and support the Director in optimizing client servicing and closing key partnerships.
Benefits
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Medical
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Dental
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Vision
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Flexible spending accounts
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Life and accident coverage
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Disability
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Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
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Wish day paid time to volunteer at an approved organization of your choice
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401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
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Legal and identity theft plan
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Voluntary income protection benefits
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Wellness program (subject to provider availability)
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Employee Assistance Program