[Hiring] Account Executive @Lorikeet

Role Description

This is a foundational sales opportunity to join Lorikeet's nascent Account Executive team. You'll be instrumental in driving our growth by securing new enterprise customers and expanding our presence in key markets. You'll work directly with our technical founders to refine our sales strategy, establish the playbook for future sales team members, and help grow the team. We’ve been selling the product so we know the value of sales perspectives in product development, and you’ll have a seat at the table in shaping our product strategy and roadmap.

You'll be selling a transformative AI solution that delivers immediate and measurable ROI to customers, working with technical decision-makers who understand the value of automation for their support operations. Your success will directly impact our company trajectory and establish you as a key leader in our organization.

Our customers and revenue are >50% in the US, but today most of our team and our headquarters is in Sydney, Australia, where we'd love to host you for onboarding.

Qualifications

• Excited about AI and can effectively communicate its transformative potential to complex businesses
• Naturally curious about customers' business challenges and motivated to find the right solutions
• Comfortable selling to technical and business stakeholders in enterprise organizations
• Motivated by impact and wants to play a key role in an early-stage, fast-moving startup

Requirements

• 5+ years of experience in new business / acquisition enterprise SaaS sales, ideally in B2B software or AI-driven solutions
• Proven track record of building pipeline and consistently meeting or exceeding sales targets, ideally in an early stage or entrepreneurial setting that involves creating structure and selling innovative products in new markets
• Comfortable with complex, consultative sales cycles and selling to multiple stakeholders
• Can effectively communicate technical concepts and ROI to both technical and business audiences
• Naturally curious and enjoy understanding the nuances of customer operations
• Excellent communicator who can build trust and relationships at all levels
• Excited about AI and its potential to transform how businesses operate (experience with AI tools is a plus)

Benefits

• Warm, mature, flexible culture
• Low ego, high trust team with no tolerance for ‘talented jerks’
• High pay, high expectations, high performance with uncapped commission and aggressive accelerators
• Equity stake in the business
• Monthly updates shared with the team, as they are investors and owners too
• Onboarding in Sydney, Australia

Company Description

Lorikeet is redefining what customer support looks like — and we're just getting started. We build AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services. Our customers include some of the largest telehealth, fintech, and marketplace companies in the US and Australia — many handling over a million support tickets a year.