[Hiring] Account Executive @Kaizen Labs

Role Description

Kaizen exists to restore citizens' trust in American public services by building technology that actually works. This role has a significant travel component and requires an individual to have strong autonomy and an entrepreneurial mindset. It is a high-agency role where you will help drive planning and outcomes for your territory and own the full cycle of the sales process.

• Lead the full sales cycle - from outbound prospecting to live demos, proposal management, contract negotiation, and closing.
• Own and execute a GTM plan for your territory, identifying high-priority customers and creatively breaking into accounts.
• Run tailored, high-impact product demos that highlight Kaizen’s values, address pain points, and align with customer goals.
• Self-motivated to spend up to 50% of your time in the field, as necessary - attending conferences, leading in-person demos, conducting educational sessions, and building relationships with public sector leaders.
• Maintain active communication with prospects, driving momentum and strengthening relationships across long sales cycles.
• Bring fresh approaches to government sales - we welcome creativity (and curiosity…!).
• Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy.
• Partner with Design and Engineering to relay customer feedback and help influence roadmap direction.
• Develop deep product expertise and stay sharp on competitive trends and the evolving govtech landscape.
• Maintain pipeline hygiene daily in CRM, ensuring visibility and alignment across the team.

Qualifications

• 4–7 years of experience in sales, ideally in a high-growth startup - bonus points for past experience in SLED.
• Proven ability to lead full-cycle enterprise sales processes by leveraging MEDDPIC, Challenger and Force Methodologies, etc.
• Experience with field sales.
• Comfortable demoing software independently.
• Proficiency in sales tools: Salesforce, Outreach, Gong, LinkedIn, ZoomInfo, etc.
• High EQ, strong communication skills, and a thoughtful approach to relationship-building.

Requirements

• You have a background in full-cycle sales, with a track record of closing enterprise and multi-stakeholder deals.
• You’re energized by in-person sales, relationship-building, and customer storytelling.
• You know how to sell a product that’s still evolving, and can get people excited about what it does today and what’s coming next.
• You’re scrappy and self-directed, you don’t wait for pipeline to be handed to you.
• You’re emotionally intelligent, humble, and excited to work with a team that values both speed and care.

Benefits

• Comprehensive medical through Oxford/United - Gold and Platinum PPO plans, with 85% of premiums covered on the Platinum plan and a $0 employee premium option.
• Dental through Guardian PPO and vision through Beam, with 99% of employee premiums covered and 50% for dependents.
• $100,000 in fully paid life insurance. FSA and Dependent Care FSA. 401(k) access through Guideline.
• 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.
• Unlimited PTO & closed for all federal holidays.
• Company-wide winter break the week of Christmas.
• One-time home office or desk setup stipend up to $750.
• $50/month commuter benefit.
• $100/month for wellness or productivity - your call on how you use it!
• $500/year for professional development.
• $250/year for recreation.
• Company-provided laptop.
• Expensed lunch while in the office.