[Hiring] Account Executive @Peaksware

Role Description

As an Account Executive you will play a crucial role in accelerating revenue and business growth. Leveraging your knowledge of the music education marketplace, you will:

• Identify potential customers (Music Teachers & Fine Arts Stakeholders) and seek to build meaningful relationships with them.
• Develop a deep understanding of their needs and desired outcomes.
• Utilize your product expertise to successfully overcome doubts and obstacles, converting prospects into paying customers.
• Work closely with the Sales team, Customer Support and Customer Success Teams, Marketing Teams, and Product Teams.
• Report to the Manager of Sales.

Core Functions

• Identify and prioritize target K-12 schools and districts with music programs, leveraging market research and industry insights.
• Work closely with the Business Development Team to develop sales pipeline from prospective new accounts.
• Make outbound calls, conduct product demos, and make proactive visits to pre-selected strategic target customers resulting in increased sales.
• Initiate and maintain contact with prospects through in-person engagements, phone calls, emails, meetings, and other communication channels.
• Educate prospects on our products, services, and the specific benefits.
• Handle objections and identify opportunities to demonstrate value to prospects.
• Manage the full sales cycle from lead generating and cold prospecting efforts, to managing and staying on top of your pipeline to deal negotiations and close.

Other Responsibilities

• Meet or exceed monthly, quarterly, and annual sales quotas and targets.
• Provide clear and accurate visibility into pipeline performance resulting in increased accuracy of revenue forecasts.
• Develop and maintain strong product knowledge, proactively learning new features, and product updates translating changes to value propositions and refining talk tracks.
• Gather and take feedback from prospects internally, advocating for changes that reflect the needs of our customers and prospects.
• Effectively manage your sales pipeline by keeping detailed records of customer information and interactions, sales activities, and progress toward sales goals in CRM.
• Seamlessly transition paying customers to Customer Success.

Qualifications

• 1-3 years experience in a SAAS sales capacity.
• Experience as a music educator, or equivalent experience in music SAAS sales.
• Proficient problem solving and critical thinking skills with a bias toward making data-driven decisions.
• Strong negotiation and influencing skills and results drive.
• Strong communication and interpersonal skills in both written and verbal mediums.
• Strong organizational skills, able to prioritize tasks appropriately and manage multiple projects simultaneously.
• Self-starter, with a proven ability to take ownership of assignments while working closely with others in a fast-paced, time-sensitive environment.
• Growth-mindset: track record of learning from mistakes, finding opportunity among challenges, and dedication to continuous improvement.

Desired Qualifications

• Familiarity with our products - MakeMusic Cloud (formerly SmartMusic).
• Working Knowledge of CRM tools.
• Familiarity with Google Suite tools.

Compensation

We are committed to fair and equitable compensation practices. The hourly compensation range for this role in Colorado is $23.34-$38.90. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

Benefits

• Comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program.
• Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.
• Several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D.
• 401(K) including a company match.
• 12 paid holidays annually and discretionary Flexible Time Off.
• Free access to our products, corporate discounts, and professional development resources.
• Access to the Performance and Recovery Center (PARC), our on-site fitness facility.
• Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees.
• Access to our onsite Music and Podcast Studio.

Work Environment

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.