[Hiring] Account Executive @Reverse Contact

Role Description

We have a steady flow of qualified opportunities (SDRs, inbound, self-serve upgrades, referral) and are looking for a strong Account Executive to turn pipeline into predictable New ARR.

You will own qualified opportunities (PQL / SQL) and convert them into New ARR. You manage the full deal cycle end-to-end: qualification, discovery, solution framing, proposal, negotiation, close — and ensure a clean handoff to CS/Product when needed.

What you’ll do

• Convert qualified opportunities into New ARR
• Run the full sales cycle: qualification → discovery → proposal → negotiation → close
• Build and execute close plans with clear timelines, stakeholders, decision criteria, risks, and next steps
• Manage pipeline with discipline: prioritization, follow-ups, CRM hygiene, forecasting
• Execute pricing and packaging strategy within guardrails (discount discipline, multi-year when relevant)
• Ensure smooth handoff to CS/Product with clear context and success criteria
• Capture and share learnings: win/loss reasons, objections, competitive intel (monthly feedback loop)

What success looks like (first 3–6 months)

• A well-run pipeline with clear next steps at all times
• Reliable forecasting (commit vs actual) and early risk identification
• Deals closed through process and value, not last-minute discounting
• Strong feedback loop with Product, CS, and leadership

Metrics & targets

Metrics

• New ARR
• Opportunity → Won conversion rate (win rate)
• Number of new customers
• Forecast accuracy (commit vs actual)

Targets

• $300k New ARR per quarter
• ≥ 5 new customers per quarter
• Win rate ≥ 30%
• Sales cycle ≤ 2 months
• Clean, reliable CRM and forecasting

Company Description