[Hiring] Account Coordinator @Human Resources – JTB Americas Group of Companies (JTB Americas, JTB Hawaii, JTB Hawaii Travel, JTB USA, MC&A, Tachibana Enterprises, Travel Plaza Transportation)

Role Description

The Account Coordinator supports our Account Executives and assists with the coordination of a program’s success. Responsibilities include but are not limited to:

• Create/develop custom proposals
• Reserve/confirm vendors, maintaining open communication throughout the proposal and contracting process
• Generate Letter of Agreement (LOA) s and contracts
• Create/update sales kits and promotional materials
• Provide program support (sometimes on-site) as needed
• Manage and develop vendor library through research (product development)
• Build strong relationships with customers (internal and external) and vendors/suppliers

The position is primarily M-F, 8:30am-5:00pm, however, flexibility is important (evenings/weekends may be required).

Qualifications

• 1-2 years’ experience in the DMC industry and/or event planning preferred
• In-depth knowledge of destination
• Excellent computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills both verbal and written
• Strong problem-solving and analytical skills including decision making, time management, and task prioritization
• Detail oriented, resourceful and able to work independently as well as with a team
• Self-starter who can work with minimal direction at tasks with a sense of urgency and dedication to accomplishing them

Requirements

• Dedicated office space in your remote location
• Requires alertness, attention to detail and concentration
• Highly organized and able to adapt quickly to shifting priorities
• Able to interpret and follow a variety of instructions furnished in written, verbal diagram or schedule form
• Able to work under pressure to meet deadlines, use sound judgment, work cooperatively with others and deal constructively with conflict
• Able to handle stressful situations, solve problems and complaints in a timely and professional manner
• Able to communicate with vendors and clients (internal and external) over phone and email
• Able to constantly operate a computer and other office productivity machinery, such as a copier and printer
• Must be able to remain in a stationary position 75% of the time

Benefits

• 401(k)
• Health and Dental insurance
• Paid time off