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Sales / Business
Strategic Account Manager
@b2match
[Hiring] Strategic Account Manager @b2match
Apr 05, 2025 - b2match is hiring a remote Strategic Account Manager. 💸 Salary: unspecified. 📍Location: Europe.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Strategic Account Manager, you will take full commercial ownership of key accounts, ensuring customer retention, growth, and long-term success. You will work closely with decision-makers to develop high-value partnerships, maximize account potential, and expand business opportunities over time.
- Manage and grow strategic accounts
- Develop strong relationships with key stakeholders at decision-making levels
- Identify upsell opportunities and drive account expansion
- Monitor and mitigate churn risks, addressing competitive threats
- Create data-driven strategic account plans to maximize customer success
- Collaborate with internal teams, including Sales, Customer Success, and Product
Qualifications
- 5+ years of experience in account management, enterprise sales, or customer success
- Strong relationship-building and negotiation skills
- Experience in B2B SaaS, tech, or professional services (event industry experience is a plus)
- Ability to develop long-term strategic account plans and retain key clients
- Fluency in English (C1 or higher), other languages are a plus
- Based in Vienna
Requirements
- Analyze assigned customer portfolios, mapping key stakeholders and decision-making processes
- Identify pain points, budget structures, and unmet customer needs
- Assess churn risks and potential threats from competitors
- Uncover revenue opportunities by identifying service gaps and expansion potential
- Engage less-active stakeholders, especially those involved in budgeting and procurement
- Develop strategic account plans to track progress against customer goals and business growth potential
Benefits
- Pioneering Role: Strategic Account Manager is a new role for b2match where you will have autonomy and plenty of opportunity to define the role and its impact within the company
- Trusted Brand: Founded in 2013, we’re a well-established company in the event management software industry, as evidenced by frequent customer referrals and consistently positive word-of-mouth
- Bonus model based on revenue share: You will be directly rewarded for your efforts in driving account growth and expansion
- Collaborate with Industry Experts: Work alongside a team of professionals who are passionate about event management and technology, gaining and sharing valuable insights and experiences
- A Role That Builds Versatile Skills: This position offers the chance to hone a wide range of skills, from account management and strategic thinking to leadership and negotiation, preparing you for future challenges
- Hybrid work setup: Work flexibly with a mix of remote and in-office days at our Vienna office
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
