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Sales / Business
Strategic Account Manager
@Protolabs
[Hiring] Strategic Account Manager @Protolabs
Apr 04, 2025 - Protolabs is hiring a remote Strategic Account Manager. 💸 Salary: $85,000-$137,800 usd/year. 📍Location: USA.
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Role Description
Join our team as a Strategic Account Manager! This is a hybrid role based out of Maple Plain, MN or remote based out of CA.
The role of a Strategic Account Manager at Protolabs is to be a consultative manufacturing advisor, whom customers rely on by delivering unparalleled solutions at unprecedented speeds. Expected to make a significant impact on our customers' businesses by providing innovative solutions that enhance efficiency and profitability. The Strategic Account Manager role is dedicated to driving Protolabs' growth by bringing highly vetted programs that push Protolabs to expand our offerings and capabilities to develop, support, and grow our largest revenue producing customers.
- Lead a portfolio of key strategic accounts and drive their long-term growth through the development and execution of Strategic Account plans for selected accounts and industry verticals.
- Develop key executive relationships and introductions with key customers to grow strategic partnership between Protolabs and identified strategic account partners.
- Provide key customer roadmap insights and industry trends for their customers and specific industry verticals to help Protolabs develop new products, services, and offerings to win additional market share.
- Provide leadership and mentorship to other account managers in similar industries and verticals to help grow Protolabs overall business.
- Work with Product, PSL, Marketing, Factory and Network internal partners to develop Protolabs roadmap of solutions in their primary industry verticals.
- Consistently created and achieved strategic account objectives that have driven results over quota.
- Identification of gaps within manufacturing processes that are solvable with support from leveraging relationships with key internal stakeholders.
- Execution of interpreting and negotiating of customer specific or vertical requirements pertaining to Quality Agreements, Master Service Agreements, and other legal binding documents.
- Forge strong relationships with senior level decision makers and influencers that drives Protolabs supplier integration into the customers NPD and production business strategy.
- Identify, prioritize, and target new contacts within assigned customer base.
- Create new NBOs and close NBOs to a sale.
- Expand Sales at existing customers to meet established revenue goals.
- Prepare and present to customers to educate, increase awareness and drive new business.
- Proactively assess and clarify customer needs on an ongoing basis and seek ways to improve differentiation.
- Continually seek to improve work processes and individual performance.
- Adhere to all company policies and operational procedures.
- Perform other related duties as assigned.
Qualifications
- Bachelor’s Degree in business or related field
- 8+ years of experience with B2B managing large enterprise complex accounts.
- Demonstrated ability to develop and drive enterprise level programs and agreements with strategic customers that significantly grows business.
- Identifies, develops and executes new strategic business programs and capabilities in partnership with strategic customers to drive long term growth both with their customers and others in the same market space.
- Develops and nurtures key strategic and leadership contacts at across their customer base and Protolabs leadership as part of strategic business, partnership and growth plans.
- Engages and manages their customers partnership in key Protolabs development programs and new initiatives.
- Mastery of the sales process and techniques such as strategic planning, and company products/services with a proven track record of over-achievement.
- Consistent ability to proactively source leads and identify new business opportunities and maintain a robust pipeline.
- Excellent presentation and communication skills, both verbal and written at all levels inside and outside the organization.
- Excellent negotiation skills for project requirements, customer documentation conversations, and difficult financial conversations.
- Technical aptitude for engaging in high-level conversations related to manufacturing and engineering, beyond the aptitude of Protolabs current offerings.
- Self-motivated and results-driven, with a dedicated focus on achieving sales goals.
- Proven ability to build and maintain influential relationships with key decision makers.
- Extensive experience with CRM tools for managing the sales process and forecasting to provide further insight to other department stakeholders.
- Has shown execution in bringing key internal stakeholders into customer solutions that may require corporate investments.
- Strong culture champion that elevates accountability of others.
- Ability to self-analyze individual performance to optimize selling strategy, effort and revenue attainment.
- Strong understanding of value proposition and consistently articulates how Protolabs’ solutions can improve their customer’s corporate initiatives and business objectives.
Benefits
- We offer a competitive total compensation package
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive PTO + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program
- And More!
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$85,000-$137,800 usd/year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
