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Senior Sales Product Specialist
@Kabushiki Kaisha Zendesk - Zendesk K.K. (Japan)
[Hiring] Senior Sales Product Specialist @Kabushiki Kaisha Zendesk - Zendesk K.K. (Japan)
Apr 05, 2025 - Kabushiki Kaisha Zendesk - Zendesk K.K. (Japan) is hiring a remote Senior Sales Product Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Japan.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you’ll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers across the APAC region.
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Sales Goal Achievement:
- Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.
- Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.
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Customer Engagement:
- Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.
- Lead and support on all approved AI POC’s.
- Help customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.
- Close collaboration with the AI Success team to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.
- Support the construction of commercial modelling, provide expert guidance on a customer's usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.
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AI Sales Enablement:
- Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.
- Own enablement initiatives across an assigned territory.
- Ensure product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.
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People Skills:
- A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership.
- Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.
- The ability to work as part of a large deal pursuit team.
- Utilise your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.
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Product:
- In-depth practical knowledge and understanding of the AI Agent portfolio, with an ability to build and present demos tailored to each customer's specific needs.
- In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.
Qualifications
- Proven experience in a quota-carrying sales role with a focus on Conversational AI solutions or the CX space.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
- Willingness to travel as needed.
- Experience in an overlay AE/co-sell role is preferable.
Requirements
- If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.
Benefits
- Fully Flexible: Work primarily remotely with the support of a dynamic and caring team.
- Digital tools and experiences to connect, collaborate, learn, or celebrate in person.
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| đź“Ť | Be aware of the location restriction for this remote position: Japan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
Japan
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Japan |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
