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Senior Renewal Manager @Anaplan

[Hiring] Senior Renewal Manager @Anaplan

Apr 13, 2025 - Anaplan is hiring a remote Senior Renewal Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA.

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Role Description

Anaplan is looking for a tenacious Senior Renewal Manager to join our Shared Services Group for our AMER region. This is a stellar opportunity to get involved in a highly visible, large scale SaaS cloud company. This role is an individual contributor, full-time position. If you’re ready to roll up your sleeves and tackle unique problems that no one else is solving, keep reading.

  • Manage a portfolio of renewals ensuring successful, on-time execution of renewals processes and Contract Execution.
  • Work directly with Customers via online video conference, email, telephone, or in person (when possible) to support the renewal deal cycle.
  • Partner with Customer Success and/or Sales team to provide seamless customer support during renewal cycle, especially in those Renewal cycles that include Expansion or Add-On Opportunity.
  • Successfully negotiate all issues related to renewals.
  • Manage the commercial aspects of Customer conversions from Anaplan’s Legacy Products to newer Offerings.
  • Respond to questions from Customer and/or Go To Market Organization (internal) on any aspect of renewal.
  • Review, interpret and confirm contract terms and conditions; work closely with finance, deal desk, and legal teams to ensure all contracts are accurate.
  • Verify compliance with internal policies and external regulations.
  • Process standard and complex quotes, auto-renewal notices and orders utilizing SalesForce.com.
  • Maintain an accurate 180 day rolling forecast of renewals within your territory.
  • Archive and maintain all contractual documentation.
  • Resolve problems through research, consulting with internal support teams, to identify the appropriate tools for success.

Qualifications

  • A “Customer First” perspective and ethos.
  • 3+ years of SaaS renewals, sales, customer success, or account management experience, preferably within an Enterprise SaaS organization.
  • Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with basic revenue recognition policies a plus.
  • Excellent understanding of legal conditions.
  • Strong negotiation skills.
  • The ability to acquire knowledge of our products and the value they provide to Anaplan’s Customers.
  • The ability to acquire a thorough understanding of Anaplan’s corporate goals and objectives.
  • Ability to organize, prioritize, complete activities, and meet deadlines on a daily basis.
  • Must have strong oral and written communication skills – bilingual Japanese and English.

Requirements

  • Requires a 4-year college degree.
  • A minimum of 5 years professional experience – with at least three years’ experience in renewals, sales, account management or equivalent customer facing role in High-Tech or Software Industry.
  • Requires proficiency with computer applications, such as Windows, Excel, and Word and CRM systems – SFDC experience a plus.

Benefits

  • Build your career in a place that thrives on diversity, equity, inclusion, and belonging.
  • We believe in a hiring and working environment where all people are respected and valued.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Sales / Business
Senior Renewal Manager @Anaplan
Sales / Business
Salary đź’¸ unspecified
Remote Location
USA
Job Type full-time
Posted Apr 13, 2025
Apply for this position Unlock 53,878 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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