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Sales / Business
Sales Operations Specialist
@SilentEight
[Hiring] Sales Operations Specialist @SilentEight
Apr 05, 2025 - SilentEight is hiring a remote Sales Operations Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Poland.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves boosting the productivity of our sales team at Silent Eight. The Sales Operations Specialist will:
- Own and administer Salesforce CRM, including customisation, user support, reporting, team training, and integrations with other GTM tools.
- Ensure data accuracy and actionable reporting by maintaining clean CRM data, building dashboards, and delivering performance insights.
- Manage CRM-related projects, including system enhancements, process rollouts, and tool implementations.
- Own and administer sales tools used by the sales team, providing comprehensive training to drive adoption of new tools and enhance the effective use of existing ones.
- Regularly assess and evaluate tools for their value, efficiency, and alignment with business needs.
- Work closely with finance on revenue performance and forecasting.
- Conduct target account penetration analysis and reporting.
- Document and monitor the sales process for reporting and success measurement.
- Identify gaps or inefficiencies in the sales process and propose solutions to streamline workflows.
- Provide day-to-day support to the sales team, addressing questions, troubleshooting issues, and responding to ad hoc requests.
In terms of sales enablement, the Sales Operations Specialist will:
- Support the onboarding and ongoing training of new sales team members by coordinating training sessions, creating training materials, managing training schedules, and co-organising SKO’s.
- Collaborate with Product Marketing, Sales & Marketing to co-create, manage, and maintain sales enablement content, such as playbooks, training materials, product guides, and customer-facing collateral.
- Identify knowledge gaps in external product communication through collaboration with cross-functional teams.
- Collaborate with sales, product marketing, and marketing to analyse performance metrics and provide actionable insights to improve sales strategies.
Qualifications
- Minimum 2 years experience in sales operations in a B2B technology company.
- Deep Salesforce expertise – Hands-on experience with admin tasks, customisation, reporting, data management, and integrations; ideally Salesforce-certified.
- Solid experience with common sales tools such as Salesloft, Zoom Info, and Zoom.
- Strong data & analytics skills – Proficient in managing CRM data quality, building dashboards, and delivering actionable insights.
- Process optimisation mindset – Skilled in mapping and improving revenue processes across sales, marketing, and customer success.
- Cross-functional collaborator – Effective communicator who aligns with GTM and finance teams to drive revenue strategy.
- Project ownership & agility – Experience leading CRM-related projects and working in fast-paced, project-driven environments.
- Strong communication and interpersonal skills.
- Proactive, detail-oriented, adaptable, and highly organised.
Preferred Qualifications
- Knowledge of the Financial Crime industry.
- Familiarity with account-based strategies.
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| đź“Ť | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
Poland
|
|
Job Type
unspecified
|
Posted
Apr 05, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
