[Hiring] Sales Operations Analyst @ZOLL Medical Corporation

Role Description

This role supports sales compensation and sales planning processes, with primary responsibility for commissions administration (60%) and secondary responsibility for sales planning and analytics (40%). The position partners cross-functionally with Sales, Finance, HR, and Operations and is expected to evolve toward a more planning-focused role over time.

Essential Functions

• Own execution and support of commissions processes within CaptivateIQ (CIQ), including data validation, payout review, issue resolution, and responding to rep inquiries.
• Ensure accuracy and alignment of data across Salesforce, CIQ, and planning/reporting tools.
• Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis.
• Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance.
• Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows.
• Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes.
• Contribute to process documentation, standardization, and system enhancements (CIQ, Salesforce, reporting tools).
• Support ad hoc analysis and business needs related to sales planning, compensation, and performance.
• Take on additional responsibilities aligned to sales operations, planning, and compensation as business needs evolve.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Analytics, or related field preferred.
• 2–5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role.
• Experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Varicent) preferred.
• Medical device, healthcare, or SaaS experience a plus.

Requirements

• Experience working with Salesforce or similar CRM systems.
• Experience supporting sales operations, commissions, or data-driven processes preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook), with advanced Excel capabilities preferred.
• Experience with reporting tools (e.g., Power BI, Tableau) a plus.
• Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy.
• Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Self-starter with the ability to work independently while collaborating cross-functionally.
• Strong sense of ownership and accountability with proven follow-through.
• Ability to adapt in a fast-paced environment and support evolving business needs.

Travel Requirements

• Minimal travel required; occasional travel (1–2 times per year) may be expected to support team meetings and collaboration.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

Benefits

• The annual salary for this position is: $72,000.00 to $105,000.00.
• This position is eligible for an annual bonus in accordance with the company's bonus plan.
• Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate.
• Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com .