Sales Coordinator @US Foods, Inc.

[Hiring] Sales Coordinator @US Foods, Inc.

Apr 04, 2025 - US Foods, Inc. is hiring a remote Sales Coordinator. 💸 Salary: $18.50 - $20.50 per hour. 📍Location: USA.

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Role Description

This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States.

Drive results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner.
Serve as the primary liaison between Customers, Territory Managers, District Sales Managers, and Product Sales Support Administrator (PSSA).
Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling.
Review orders placed through US Foods Online to ensure accuracy/completeness, contacting customers with suitable substitutes as necessary.
Provide administrative support to Territory Managers and District Sales Managers, as needed.
Escalate issues to appropriate parties, as necessary, to ensure appropriate responses.

Qualifications

High School diploma or equivalent required; Bachelor’s degree preferred.
At least three (3) years of previous customer service experience required.
Food service distribution experience preferred.
Previous sales experience preferred, but not required.
Working knowledge of CRM tools is a plus (especially if it’s Salesforce.com).
Strong verbal communication and interpersonal skills and solid problem resolution ability required.
Solid customer service orientation, with ability to professionally and effectively influence/persuade customers to purchase products.
Able to process multiple issues simultaneously, driving them to successful resolution.
Working knowledge of Microsoft Word, Excel, and Outlook required.

Requirements

Contact customers for orders, add-ons, etc.
Process orders through internal order entry systems.
Promote Customer engagement with US Foods.com as a source for order entry as well as Value added Services.
Contact customers to highlight ongoing promotions and opportunities to up-sell/cross-sell.
Team up with Territory Managers (average 10) to actively support their customers through regular, scheduled contact and drive sales performance.
Support order guide maintenance in Edge and Customer shopping lists in US Foods.com.
Respond to customer and Territory Manager questions and requests in a timely manner.
Maintain ownership of all follow-up communication from escalated inquiries.
Leverage proprietary US Foods systems and tools to quickly and accurately answer inquiries.
Take personal responsibility for continued professional development.
Provide administrative support to Territory Managers and Sales Management to process credits, special orders, drop-ships, re-routing delivery days, will calls, etc.
Respond to product receiving and pricing inquiries, ensuring accuracy and timeliness.
Provide vacation/back-up coverage to Territory Managers and weekend coverage for all inbound Sales Coordinator calls.

Benefits

Full US Foods Benefits - DAY 1! medical, dental, vision, 401K, life insurance, and much more!
This role will also receive overtime compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Sales / Business

Sales Coordinator @US Foods, Inc.

Sales / Business

Salary 💸 $18.50 - $20.50 per hour	Remote Location USA
Job Type full-time	Posted Apr 04, 2025

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[Hiring] Sales Coordinator @US Foods, Inc.

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