[Hiring] Sales Coach @Magic
Apr 12, 2025 - Magic is hiring a remote Sales Coach. 💸 Salary: $5 per hour. 📍Location: Northern America, Asia.
Role Description
A Sales Coach is responsible for coaching a team of top-tier sales representatives who handle clients hired for sales roles. This position plays a crucial role in guiding representatives through their tasks, conducting regular check-ins and coaching sessions, and monitoring performance against company standards. The Sales Coach strategizes appropriate actions to improve assessed AOOs and serves as the primary point of contact for all quality and performance-related concerns, reporting directly to a Senior Operations Manager in the Key Accounts Team.
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Team Development & Coaching
- Build strong relationships with sales representatives through weekly 1:1s and coaching sessions
- Provide guidance and support to representatives as they work on their tasks
- Take actions to decrease attendance issues and sales representative idle time
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Client & Representative Management
- Facilitate and oversee client-sales representative onboarding
- Recognize and facilitate additional client needs such as additional hiring
- Communicate with clients regarding representative performance and quality concerns
- Offer sales representative replacement when needed
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Performance Management
- Monitor daily sales representative performance and stats in coordination with other departments
- Review output to ensure it meets client standards
- Maintain, document, and track KPIs and metrics
- Strategize to hit goals and improve areas of opportunity
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Cross-Functional Collaboration
- Coordinate with other departments for representative or client-related concerns
- Send feedback to Matching for sales representative rematching
- Attend weekly meetings and report to direct manager regarding team status
- Assist in troubleshooting technical issues, payment problems, and software concerns
Qualifications
- Minimum 6 months of supervisory experience, preferably in a remote work environment
- At least 1 year of experience in inbound and outbound sales, prospecting, qualifying, and cold calling
- Proficiency in learning new software platforms and implementing effective performance management strategies
- Ability to manage multiple projects, establish priorities, and thrive in a fast-paced environment
Requirements
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
Benefits
- Employment type: Full-Time Freelancer
- Work-from-home setup: Fully remote position with flexibility to work from your preferred location
- Working hours: Full Time, 40 hours/week (1 hour break/shift)
- Schedule: Monday-Friday, 10 PM - 7 AM PHT (Philippine Standard Time)
- Compensation: $5 per hour
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| 📍 | Be aware of the location restriction for this remote position: Northern America, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$5 per hour
|
Remote
Location
Northern America, Asia
|
|
Job Type
full-time
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Posted
Apr 12, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Northern America, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
