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Reservations Sales Agent @Wyndham Vacation Ownership, Inc.

[Hiring] Reservations Sales Agent @Wyndham Vacation Ownership, Inc.

Apr 02, 2025 - Wyndham Vacation Ownership, Inc. is hiring a remote Reservations Sales Agent. 💸 Salary: $18.00/hour for first 90 days, then $14.00/hour plus incentives. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves assisting guests with booking their travel dates and confirming their upcoming reservations.

  • Answer inbound calls from guests who purchased a promotional vacation getaway
  • Assist with booking travel dates and general questions
  • Maintain a high level of customer satisfaction
  • Address escalated customer service issues
  • Help deliver on arrivals and increase revenue for the department
  • Guarantee tour volume for the resorts
  • Package retention and selling of dates

Training Hours (6 Weeks):

  • Orientation Day (Friday) – Arrive at 9:00am to pick up equipment at our Wyndham Location
  • Weeks 1 – 2: Monday through Friday 9:00am - 5:00pm
  • Weeks 3 – 6: Monday through Friday 11:00am - 7:00pm

Post Training Hours:

  • Four days during the week: 12:30pm to 9:00pm
  • Saturday or Sunday: 9:00am to 6:00pm
  • Off one weekend day and one day mid-week (Current hours are subject to change based on business needs)

Qualifications

  • High School diploma or GED equivalent
  • 1+ years of customer service, reservations, or equivalent experience a plus
  • 1+ years of call center experience preferred
  • Proficient working with Microsoft Office is preferred
  • Sales experience highly preferred

Requirements

  • Ability to work flexible shifts to include weekdays, evenings, and weekends to suit business needs

Benefits

  • Comprehensive health and welfare benefits for associates working 30 or more hours per week
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off, parental leave, and holidays (depending on position)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Reservations Sales Agent @Wyndham Vacation Ownership, Inc.
Sales / Business
Salary 💸 $18.00/hour for first 90 days, then $14.00/hour plus incentives
Remote Location
USA
Job Type full-time
Posted Apr 02, 2025
Apply for this position Unlock 55,393 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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