Personal Lines Account Manager @Insurance Office of America, Inc.

[Hiring] Personal Lines Account Manager @Insurance Office of America, Inc.

Apr 12, 2025 - Insurance Office of America, Inc. is hiring a remote Personal Lines Account Manager. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves overseeing client service and communication, ensuring excellence in every interaction.

Manage administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
Handle proposals, AORs (Agency of Record), cancellations, and policy reviews.
Manage incoming correspondence and facilitate effective team communication, including delegating work to Account Associates.
Mentor and train team members, fostering their professional growth and development.

Qualifications

Requirements

Book of Business Management: Maintain records, review and bind renewals, remarket, quote, and bind additional lines of business.
Client Protection: Ensure clients' assets are protected through comprehensive insurance products and eliminate coverage gaps.
Underwriter Collaboration: Work with underwriters to find creative solutions for customer needs.
Report Monitoring: Track expiration, past due renewals, and A/R reports to ensure timely servicing.
Invoicing: Create and distribute client invoicing for new business, renewals, and premium-bearing endorsements; collect outstanding balances.
Claims Assistance: Facilitate client claims processes as needed.
Performance Monitoring: Ensure productivity, efficiency, quality, and service standards are met; recommend corrective actions when appropriate.
Supervisor Communication: Maintain transparent communication with supervisor regarding obstacles and performance expectations; seek and implement performance coaching.
Sales Collaboration: Work with commercial sales personnel to develop solutions for mutual clients.
Champion IOA core values and demonstrate integrity and leadership.

Benefits

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Personal Lines Account Manager @Insurance Office of America, Inc.

Sales / Business

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 12, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.