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Sales / Business
Partner Development Director
@Five9
[Hiring] Partner Development Director @Five9
Apr 09, 2025 - Five9 is hiring a remote Partner Development Director. 💸 Salary: $123,300 - $191,200 usd. 📍Location: USA.
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Role Description
As Five9 continues its rapid growth, we are seeking an experienced and driven Partner Development Director to expand our industry-leading partner ecosystem. This key role within our Sales organization reports to the Senior Director, Strategic Alliances and is responsible for driving new routes to market, accelerating partner success, and scaling customer experience solutions.
- Lead the Five9 Strategic Global Partner Program, managing the sale of Five9 products and services through key partners.
- Develop and execute a scalable business plan to expand the partner ecosystem across multiple disciplines.
- Drive partner enablement throughout the customer journey, fostering strong relationships with distributors, resellers, and agents.
- Establish Five9’s customer experience solutions as the preferred choice within partner portfolios.
- Oversee global sales performance and pipeline development with major strategic partners, particularly IBM.
- Identify, recruit, and expand high-value strategic partner relationships to accelerate growth.
- Align closely with Five9 Sales and Channel teams to enhance partner engagement and elevate visibility.
- Develop and implement partner training, enablement, and certification programs to drive adoption and sales success.
- Structure and negotiate partnership agreements that create mutual value and business growth.
- Define engagement models for ISVs and development partners to integrate with strategic offerings.
Qualifications
- 10+ years of experience in software sales, partner development, or business development within cloud-based Customer Experience solutions.
- Proven ability to establish, maintain, and grow strategic partnerships, with a strong emphasis on sales execution.
- Strong operational, analytical, and strategic planning skills to drive business outcomes.
- Exceptional communication, negotiation, and project management abilities.
- Bachelor's degree or equivalent experience.
Requirements
- Experience with Contact Center solutions, VoIP, and cloud collaboration (CCaaS, UCaaS).
- Track record of managing partnerships with consulting firms and system integrators for enterprise SaaS solutions.
- Technical knowledge of CRM platforms (Salesforce, ServiceNow, Zendesk, Microsoft, Oracle).
- Experience with AI solutions, including IBM WatsonX, Google Dialogflow, and Generative AI capabilities (Conversational AI, Agent Assist, Knowledge Search, Analytics).
- Demonstrated success in co-developing solutions and executing GTM strategies with strategic partners.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
$123,300 - $191,200 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 09, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
