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Corporate Senior Vice President of Growth and Client Success
@WNS Global Services
[Hiring] Corporate Senior Vice President of Growth and Client Success @WNS Global Services
Apr 04, 2025 - WNS Global Services is hiring a remote Corporate Senior Vice President of Growth and Client Success. 💸 Salary: unspecified. 📍Location: USA.
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Role Description
The Corporate Senior Vice President of Growth and Client Success for WNS Procurement is a key member of the senior leadership team, responsible for managing the P&L for North America.
- Lead, coach and manage a team of growth professionals to originate leads, grow pipelines, and achieve sales targets across the region.
- Drive new client acquisition and expansion of existing accounts with a strong focus on enterprise or strategic clients.
- Build a high-quality pipeline of high ACV/TCV deals to meet revenue forecasts and achieve annual revenue targets.
- Cultivate relationships with C-suite and key individuals at target companies to enhance the client portfolio.
- Demonstrate creativity and innovation in cross-selling and positioning solutions to meet customer business objectives.
- Develop go-to-market strategy in collaboration with marketing and other senior growth and practice leaders.
- Collaborate with Head of Marketing to execute go-to-market strategy through targeted campaigns, advisor and analyst programs, events and conference, and other key marketing levers.
- Report regularly on sales pipeline, forecast accuracy and key performance metrics (e.g. win rates, deal velocity, average deal size) to executive leadership, providing actionable insights to drive revenue growth.
- Act as the overall owner of the accounts, leading client success, and making operational decisions.
- Ensure the client services are executed successfully.
- Assist clients with rolling out procurement programs, including change management, communication strategy, and business process improvement initiatives.
- Act as an escalation point with the team and client, communicating and resolving operational issues.
- Review metrics reporting for the entire program and identify areas of process inefficiencies, suggesting improvements to management.
- Provide leadership and consultation on strategic projects with high importance and visibility within the client.
- Balance client requests against organizational interests and lead process improvement discussions to enhance operations.
- Provide visionary leadership to the entire growth and client success team, ensuring excellence in process, quality, and performance.
- Inspire, coach, and mentor the growth and client success teams to consistently exceed performance expectations, fostering a culture of continuous improvement and high achievement.
- Identify and cultivate new talent within the team, ensuring the organization is equipped with the skills and capabilities needed for future success.
Qualifications
- Master's degree preferred in Business, Economics, Finance, Supply Chain, Logistics, or related field required.
- 10+ years of leadership experience in sales, operations, program management, and/or consulting capacity.
- 5+ years’ experience in Procurement.
- Proven track record of selling to executives (CFOs, CPOs) in the Procurement services market.
- Ability to build relationships with, and influence, C-level decision-makers.
- Experience in driving high-performing sales teams.
- Strong analytical and quantitative skills, with the ability to use data and metrics to drive actions.
Benefits
- Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions.
- Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do.
- Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes.
- Global Impact: Work with leading global companies and make a significant impact on their procurement strategies.
- Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Corporate Senior Vice President of Growth and Client Success
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